Goh Eng Chin
Summary
Eager and hardworking job seeker with strong organizational skills, seeking entry-level Retail Associate position. Dedicated to supporting team efforts in achieving company goals.
Overview
4
4
years of professional experience
Work History
Sales Executive
Gain City
05.2024 - Current
- Met sales and service targets by building new customer relationships.
- Researched sales opportunities to surpass goals and boost profits.
- Closed profitable sales contracts with customers to enhance loyalty.
- Maintained good relationships with vendors to ensure quality products.
Sales Executive
Sofa Colony
11.2023 - 04.2024
- Engaged with customers to understand their furniture needs and preferences.
- Provided expert advice and guidance on product selection, features, and benefits.
- Assisted customers in navigating the showroom and locating desired items.
- Demonstrated a deep understanding of furniture styles, materials, and construction techniques.
- Maintained a clean and organized showroom environment to enhance the shopping experience.
- Processed transactions accurately and efficiently using POS systems.
- Uphold company policies and procedures regarding sales, returns, and exchanges.
- Stay updated on product knowledge, industry trends, and market developments.
- Fostered positive relationships with customers to encourage repeat business and referrals.
Sales Consultant
Born in Colour Furniture
06.2023 - 11.2023
- Assisted customers in selecting suitable products based on their needs.
- Provided guidance on product usage to prevent damage. Ensured customer satisfaction through excellent sales service.
- Handled POS transactions and promoted cross-selling.
Senior Sales Representative
Harvey Norman Singapore
09.2022 - 06.2023
- Sold home and personal appliances, including electronics.
- Guided customers on product care to prevent damage.
- Handled POS transactions and promoted cross-selling.
Sales Specialist
Best Denki Singapore
03.2020 - 09.2022
- Guiding customers in selecting the best products by understanding their needs.
- Delivering exceptional sales service to guarantee customer satisfaction.
- Managed POS transactions and cross-selling complementary products.
Education
PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT -
SSTC
01.2021
Skills
- Customer Service
- Product Knowledge
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Reliable and Responsible
Languages
English
Chinese (Mandarin)
Hokkien
Employment Status
Singaporean
Timeline
Sales Executive
Gain City
05.2024 - Current
Sales Executive
Sofa Colony
11.2023 - 04.2024
Sales Consultant
Born in Colour Furniture
06.2023 - 11.2023
Senior Sales Representative
Harvey Norman Singapore
09.2022 - 06.2023
Sales Specialist
Best Denki Singapore
03.2020 - 09.2022
PROFESSIONAL DIPLOMA IN LEADERSHIP AND PEOPLE MANAGEMENT -
SSTC
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