SAMANTHA LIM
Singapore
Summary
Professional administrative expert with strong organizational and communication skills. Adept at managing schedules, coordinating events, and handling confidential information. Known for effective team collaboration, reliability, and adaptability in dynamic environments. Skilled in Microsoft Office Suite, project management, and problem-solving.
Overview
9
9
years of professional experience
Work History
Admin Executive
BT & TAN TRANSPORT PTE LTD
10.2022 - 11.2024
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
Venue Executive
Timezone Games Pte Ltd
03.2019 - 10.2022
- Handling of Cashier Sales
- Supervise Staffs up to 20; communicate job, and provide directions, support and motivation to team to meet agreed sales target and KPI
- Display of merchandise for events to attract guest
- Track and ordering of stocks using company inventory management software
- Solving of machines issues to allow guest have a smooth play and great time
- Ensure guests receive quality customer service, reducing the likelihood of negative reviews
- Coming up with new strategies to increase sales for games
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Parking Attendant
P-Parking International
02.2017 - 06.2018
- Acknowledge and greet guests; provide professional, fast and friendly service
- Parking and retrieval of vehicles from one point to another
- Record customer vehicle details
- Provide technical support and troubleshooting of car park equipment etc
Beauty Therapist Cum Receptionist
David Loh Surgery
12.2015 - 01.2017
- Perform frontline service, attend to walk-in customer enquiries and registration
- Attend to phone calls enquiries and appointment scheduling
- Assist doctor in her duties
- Perform machine treatment for patients
Internship
David Loh Surgery
10.2015 - 12.2015
- Perform frontline service, attend to walk-in customer enquiries and registration
- Attend to phone calls enquiries and appointment scheduling
- Perform aesthetic facial & body treatments using safe and professional techniques
- Perform any other duties as required by doctor
Education
Nitec - Beauty and Wellness
ITE
12.2015
Normal Academic -
Northbrooks Secondary School
12.2012
PSLE -
Northland Primary School
12.2008
Skills
- Protocol oversight
- Schedule oversight
- Database coordination
- New employee orientations
- File system management
- Administrative improvement
- Document Preparation
- Problem-solving abilities
- Team building
- Client Relations
- Record-keeping
- Problem-solving aptitude
Availability
1 month
Communication Skills
- English
- Chinese
Languages
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Admin Executive
BT & TAN TRANSPORT PTE LTD
10.2022 - 11.2024
Venue Executive
Timezone Games Pte Ltd
03.2019 - 10.2022
Parking Attendant
P-Parking International
02.2017 - 06.2018
Beauty Therapist Cum Receptionist
David Loh Surgery
12.2015 - 01.2017
Internship
David Loh Surgery
10.2015 - 12.2015
Normal Academic -
Northbrooks Secondary School
PSLE -
Northland Primary School
Nitec - Beauty and Wellness
ITE
Similar Profiles
Satis Kumar SelvaduraiSatis Kumar Selvadurai
Structural Design Engineer at JS Tan Consultants Pte Ltd.Structural Design Engineer at JS Tan Consultants Pte Ltd.
Mandeep MandhanMandeep Mandhan
Juinior accountant at BT TransportJuinior accountant at BT Transport
ASSIATOU TOLNOASSIATOU TOLNO
COORDINATRICE LOGISTIQUE CDD at Tan TransportCOORDINATRICE LOGISTIQUE CDD at Tan Transport