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Accomplished Senior Patient Service Associate at Sengkang General Hospital Pte Ltd, adept in customer service management and maintaining patient confidentiality. Excelled in creating a welcoming atmosphere, effectively collaborating with teams, and mentoring new staff. Demonstrated adaptability and professionalism, enhancing patient satisfaction and team efficiency.

Dependable in serving diverse needs of patients through active communication and responsive engagement with healthcare services. Skilled at analyzing complex situations and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics and professionalism. Organized and capable at managing multiple priorities with accuracy.

My aspiration is to cultivate myself into a dedicated and authentic professional, channelling all my energy and commitment towards the betterment of both myself and the organization I serve. I aim to embody traits of diligence and sincerity in every aspect of my work, striving to continuously learn and grow. By wholeheartedly dedicating myself to my tasks and responsibilities, I aim to make meaningful contributions that propel the success and advancement of the organization. Through my efforts, I seek to foster a positive and productive environment where collaboration and excellence thrive, ultimately driving the collective success of the team and the organization as a whole.

Graduated from Republic Polytechnic with a Diploma in Sports and Leisure Management. Seeking a career in an administrative role where I can utilize my knowledge and skills to significantly contribute to the company.
Highly enthusiastic, outgoing, quick learner, able to adapt to new environments, willing to learn new things, good communication skills and demonstrates initiatives and confidence working both independently and within a team environment. An efficient customer service representative with 4 years of experience in customer service and 2 years in call centre in the healthcare industry.

Salihah Binte Abdullah

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Senior Patient Service Associate

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National ITE Certificate in Service Skills (Office -

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Senior Patient Service Associate

National ITE Certificate in Service Skills (Office -

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