Roy Chua Shi Choon
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Sales & Operation Manager
Dekko Tentage Pte Ltd
04.2021 - Current
- Led cross-functional teams to implement process improvements, enhancing operational efficiency and productivity.
- Developed and executed strategic plans aligning team objectives with organizational goals.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Oversaw budget management, ensuring resource allocation aligned with project demands.
- Facilitated training sessions, improving knowledge retention and operational effectiveness among team members.
- Analyzed market trends to inform decision-making and drive competitive strategies.
- Established key performance indicators to measure success and identify areas for improvement.
Creative Consultant
Concept Lab Communications Pte Ltd
09.2016 - Current
- Cold call and prospect new clients
- Discuss design concept to propose for client
- Guide clients in their branding and marketing
- Prepare Sales quotations
- Expand company exposure to government and private sectors
- Market new products and assist in design ideas
- SGD2500+ 3%-5% commission + $80 HP allowances + Taxi claims
Café Operation Manager
Homely Café Pte Ltd
03.2015 - 09.2016
- Training staffs in their work
- Planning duty schedule
- Ordering food supplies for café
- Ensuring food standards and quality are handle in a proper way
- Generating sales for Café
- Doing Opening and closing for the café
- Assist in set up and cooking
- Ensuring halal standards in café are done properly
- SGD2900 + SGD100 HP allowance + Van
Sales Manager
Homely Bath Trading
06.2014 - 03.2015
- Liaising with overseas support
- Sales Quotations
- Attending to clients enquires
- Handling in trading business(import & export)
- Meetings with managers and bosses on our overseas products (Based on ready and customize)
- SGD2800+ 2-5% commission + SGD300 allowances
Sales Manager
Stud M Marketing
01.2013 - 05.2014
- Handling Sales Order
- Sales Quotation
- Attending to clients enquires
- Liaising with overseas support
- Marketing of company products
- Exploring new items for company to market
- SGD2800+ 1% commission + $300 allowances
Sales Executive
Paper Innovation Pte Ltd
06.2009 - 11.2012
- Marketing of printing and corporate gifts collaterals
- Sales Quotations
- Attending to clients enquires
- Planning of sales report
- Guiding junior executives in prospecting
- Cold calling and prospecting of new clients
- Dealing with local market and government agencies
- SGD2500+ 1% commision
Sales Executive
Homely Bath Services And Trading
12.2007 - 05.2009
- Sales of sanitary wares and kitchen accessories
- Sales Quotations
- Attending to clients enquires
- Site supervision of ongoing work
- Marketing of company products
- SGD2000+SGD200(Allowances)
Education
Diploma - Infocomm Technology
Singapore Polytechnic
01.2005
GCE 'O' Levels - undefined
Gan Eng Seng School
01.2001
PSLE - undefined
Radin Mas Primary School
01.1995
Skills
- Class 3
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Halal Certificate
- Food & Hygiene Course
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Task delegation
- Project planning
- Cross-functional teamwork
- Schedule preparation
- Workforce management
- Budget control
- Key performance indicators
- Sales management
Language Skills
Spoken: English, Mandarin, Dialects eg. Hokkien
Written: English, Mandarin
Reason For Leaving
Looking for stronger challenges, stronger growth in career path
Expected Availability Date
To be discussed
Expected Salary
SGD3200 – SGD3500
Timeline
Sales & Operation Manager
Dekko Tentage Pte Ltd
04.2021 - Current
Creative Consultant
Concept Lab Communications Pte Ltd
09.2016 - Current
Café Operation Manager
Homely Café Pte Ltd
03.2015 - 09.2016
Sales Manager
Homely Bath Trading
06.2014 - 03.2015
Sales Manager
Stud M Marketing
01.2013 - 05.2014
Sales Executive
Paper Innovation Pte Ltd
06.2009 - 11.2012
Sales Executive
Homely Bath Services And Trading
12.2007 - 05.2009
GCE 'O' Levels - undefined
Gan Eng Seng School
PSLE - undefined
Radin Mas Primary School
Diploma - Infocomm Technology
Singapore Polytechnic
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