Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Open To Work

Riz Low

Sales Professional
Singapore

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Leasing ManagerMeetings & Events Sales ManagerSenior Sales ManagerSales ManagerSales Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Singapore, Singapore
Open to relocation: No

Salary Range

$80000/yr - $200000/yr

Important To Me

Career advancementCompany CultureWork from home optionPersonal development programs

Summary

Strategic Sales Leader with a background in hospitality, focused on enhancing occupancy rates through innovative marketing and customer engagement. Expertise in sales management and negotiation, driving client retention and operational efficiency. Proven success in team performance and inventory optimization, with a disciplined approach to leasing needs and sales performance analysis.

Overview

28
28
years of professional experience

Work History

Leasing Manager

Weave Living Singapore Pte Ltd
Singapore
11.2022 - Current
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Developed and managed weekly and monthly marketing campaign on various platforms and leasing rate plans.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
  • Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Prepared detailed monthly performance reports for property owners, ensuring transparency and accuracy in all transactions.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
  • Streamlined the leasing process for efficiency by implementing an online application system.
  • Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
  • Analyzed trends in the rental market to predict future growth opportunities and develop strategic plans accordingly.
  • Conducted detailed market analysis to inform strategic pricing, enhancing competitiveness and occupancy rates.
  • Streamlined lease renewal processes, significantly reducing tenant turnover rates.
  • Improved lease documentation processes, reducing errors and improving tenant onboarding experience.
  • Optimized use of property management software, improving operational workflows and tenant communication.
  • Conducted regular property inspections to identify and address maintenance issues proactively, maintaining high standards of property condition.
  • Developed tenant referral program, leveraging existing relationships to increase occupancy.
  • Led negotiations for lease agreements, securing favorable terms while meeting needs of both property and prospective tenants.
  • Organized and hosted open house events, significantly increasing prospective tenant engagement.
  • Facilitated training programs for leasing agents, elevating team performance and efficiency.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Meetings & Events Sales Manager

Club Med Services Singapore Pte Ltd
Singapore
02.2016 - 08.2020
  • Managed relationships with C-level executives to strengthen partnerships and drive business growth.
  • Cultivated relationships with corporate key procurement contacts and trade partners to identify and secure future business opportunities.
  • Handle all Singapore corporate account and Trade partner - MICE account.
  • Managing of all high volume and key account.
  • Managed niche events, including the Rent-A-Resort Program, from planning to execution, overseeing room allocation, programs, events, and F&B arrangements.
  • Includes sourcing and liaising with corporate client to secure and identify new business opportunities.
  • Keeping appraised of local & overseas market conditions to implement effective sales & marketing strategies.
  • Implementation and execute sales activities, e.g. Tradeshow, Familiarization Trip for clients and business partners, Networking Event, Product Training for Trade partners – MICE.
  • Ensure proper service delivery to valued clientele e.g. sales negotiation process, ongoing event management, after-sales service, complaint handling, etc.
  • Generate sales proposal, contracts, and after sales follow-up.
  • Direct reporting to SEA GM for weekly/ monthly sales report to ensure achievement of sales target on track.
  • Monthly meet-up/ call with key resort, Club Med Bintan - HODs to feedback on improvement and efficiency effort.
  • Quarterly meet-up/ calls with various SEA resorts HODs to feed back on improvement and efficiency effort.
  • Quarterly conference call with various ASIA sales office for market information and updates.
  • Attending all overseas sales conferences, e.g. New resort launch, regional sales conference, etc.
  • Conducted interviews, training, and evaluations for all new sales personnel, including sales trainees, executives, and managers.
  • Proven yearly track record of sales achievement between 102% - 175% (Yearly target from €2.5M - €3M).
  • Executed targeted marketing campaigns to increase brand visibility and engage customers effectively.
  • Hospitality/ Travel Industry
  • Marketing budget planning together with the marketing team.
  • Conduct all overseas site inspection.

Senior Sales Manager

Shangri-La International Management
04.2015 - 12.2015
  • Handle corporate account including Aviation Industry; Information and Technology Industry; Media Industry and Sport Industry.
  • Sourced and liaised with corporate clients to secure and identify new business opportunities.
  • Maintain and enhance relationship with existing corporate clientele.
  • Conduct sales presentation and negotiation with corporate clients.
  • Liaising and negotiating with corporate key procurement contact to solicit future business opportunities.
  • Generated sales proposals and contracts; conducted after-sales follow-up to ensure client satisfaction.
  • Sourcing of potential RFP accounts to generate bigger volume business.
  • Keeping appraised of local & overseas market conditions to implement effective sales & marketing strategies.
  • Ensure proper service delivery to valued clientele.
  • Also in charge of relationship management with higher management, e.g. CEO; Chairman, Head of company level guests.
  • Conduct site inspection.
  • Executed targeted sales and marketing initiatives that contributed to business growth.
  • Hospitality/ Travel Industry

Sales Manager

Frasers Hospitality Pte Ltd
01.2014 - 12.2014
  • Sourced and collaborated with corporate clients to identify and secure new business opportunities.
  • Managed corporate accounts for major oil & gas and shipping industries.
  • Maintain and enhance relationship with existing corporate clientele.
  • Conduct sales presentation and negotiation with corporate clients.
  • Negotiated with corporate key procurement contacts to solicit future business.
  • Generate sales proposal, contracts, and after sales follow-up.
  • Keeping appraised of local & overseas market conditions to implement effective sales & marketing strategies.
  • Ensure proper service delivery to valued clientele.
  • Performed detailed site inspections to assess conditions and requirements.
  • Sourcing of potential RFP accounts to generate bigger volume business.
  • Sales & Marketing
  • Hospitality/ Travel Industry

Sales Manager

RC Hotels Pte Ltd – Fairmont Singapore & Swissotel The Stamford
07.2012 - 12.2013
  • Handle corporate account including Western USA. Key Accounts: BNP Paribas, Intel, Apple, Agilent Technologies, Dell Inc., Chevron, ExxonMobil, VISA, BroadCom, LinkedIn, American Express.
  • Enhanced relationships with existing corporate clientele to drive client satisfaction and retention.
  • Conduct sales presentation and negotiation with corporate clients.
  • Liaised and negotiated with corporate procurement contacts to identify and secure future business opportunities.
  • Sourced and liaised with corporate clients to secure new business opportunities.
  • Generated sales proposals and contracts, followed up post-sale to ensure client satisfaction and repeat business.
  • Sourcing of potential RFP accounts to generate bigger volume business.
  • Keeping appraised of local & overseas market conditions to implement effective sales & marketing strategies.
  • Ensure proper service delivery to valued clientele.
  • Conduct site inspection.
  • Executed sales and marketing strategies to boost client engagement.
  • Hospitality/ Travel Industry

Sales Manager

Pan Pacific Hotels Group
07.2008 - 02.2011
  • Handle corporate account including USA and IT account. Key Accounts: EMC, Intel, Hewlett Packard, Intel, Dell Inc., Apple Inc.
  • Conduct sales presentation and negotiating with corporate clients.
  • Maintained and enhanced relationships with existing corporate clientele to foster loyalty and repeat business.
  • Includes sourcing and liaising with corporate client to secure and identify new business opportunities.
  • Liaised with corporate key procurement contacts to secure future business opportunities.
  • Generated sales proposals, contracts, and conducted after-sales follow-up to ensure client satisfaction.
  • Sourcing of potential RFP account to general bigger volume of business.
  • Forecasted business trends based on market analysis and sales data.
  • Keeping appraised of local & overseas market conditions to implement effective sales & marketing strategies.
  • Ensure proper service delivery to valued clientele.
  • Conduct site inspection.
  • General sales proposal, contracts, and after sales follow-up including finalizing details of group event, e.g. allocation of guest rooms, function venue, banqueting details.
  • Liaising with hotel on-site Catering & Convention Service Team to ensure smooth operation of all corporate events.
  • Generate weekly and monthly sales report and activities.
  • Sales & Marketing
  • Hospitality/ Travel Industry

Office Administration Manager

Sunway International Hotels & Resorts, Singapore Sales Office
06.2003 - 06.2008
  • Managed office administration, HR, accounting, and confidential matters to ensure smooth operations.
  • Managed all aspects of finance by processing receipts, performing bank reconciliation, calculating staff payrolls, overseeing petty cash, and handling supplier payments and invoicing.
  • Reconciled supplier statements for accurate tracking of financial transactions.
  • Coordinated with suppliers for hiring and leasing negotiations of office equipment, optimizing resource availability.
  • Maintained staff insurance, welfare, medical benefits, and leave records to support employee well-being.
  • Generate monthly petty cash, staff payrolls report.
  • Generate weekly payment details report.
  • Generate monthly office expenditure report.
  • Generate weekly sales production report.
  • Assist in travel, accommodation and visa arrangements for staffs.
  • Handling travel agent, corporate and transient hotel reservation for all Sunway & Allson Hotels Group.
  • Reconciliation of ad-hoc projects, e.g. Natas Holiday Fair, Travel Malaysia Fair, Destination, Malaysia Fair including sourcing, liaising, negotiation of booth with vendor to booth setup till fair closure arrangement.
  • Providing secretarial services to Director of Sales.
  • Administration/ Secretarial/ Sales
  • Hospitality/ Travel industry

Marketing/ Business Development executive

Airelated Travel Services Pte Ltd
02.2003 - 05.2003
  • Designed marketing strategies to maximize new business opportunities.
  • Cultivated new business opportunities with existing clients.
  • Collaborated with travel agents to identify new business opportunities.
  • Develop efficient sales kits/ tools.
  • Provides marketing intelligence and clients' feedback to management.
  • Liaising with advertising agency and media for all advertisement insertions and write up.
  • Liaising and coordinate with suppliers, e.g. airlines, hotels and foreign agents for all publicity materials.
  • Executed sales and marketing initiatives to drive brand awareness.
  • Hospitality/ Travel Industry

Marketing Executive

Giamso International Tours Pte Ltd
03.1998 - 01.2003
  • Liaised with travel agents to identify new business opportunities.
  • Develop efficient marketing strategies to maximize new business opportunities.
  • Developed new business opportunities with existing clients.
  • Develop effective sales kits/ tools.
  • Provides marketing intelligence and clients' feedback to management.
  • Liaising with advertising agency and media for all advertisement insertions and write up.
  • Liaising and coordinate with suppliers, e.g. airlines, hotels and foreign agents for all publicity materials.
  • Executed sales and marketing initiatives that contributed to revenue growth.
  • Hospitality/ Travel Industry

Education

High School Diploma - Diploma in Digital Marketing

Singapore Polytechnic
Singapore
09.2021

Secondary - ‘O' Level

Bukit View Secondary
Singapore
12.1994

Some College (No Degree) -

Loke Yang Primary
Singapore

Some College (No Degree) - Travel Services

Tourism Institution of Singapore
Singapore

Some College (No Degree) - Marketing & Public Relations – UCLES, Marketing & Advertising - LCCI

Thames Business School
Singapore

Skills

  • Microsoft Office (Words/ Excel/ Publisher/ Powerpoint)
  • Microsoft Dynamic365
  • Microsoft PowerBI
  • SiteMinder
  • Opera Central Reservation System
  • Sabre
  • Lighthouse
  • Salesforce
  • Lanyon
  • Canva
  • Adobe Software
  • Lease management
  • Market analysis
  • Negotiation techniques
  • Marketing strategy
  • Customer relationship management
  • Team leadership
  • Compliance understanding
  • Financial reporting
  • Sales forecasting
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Strategic planning
  • Negotiation expertise
  • Maintaining closing ratios
  • Property management
  • Maintaining occupancy levels
  • Lease management experience
  • Report writing
  • Marketing planning
  • Leasing reports
  • Conducting meetings
  • Leading meetings
  • Real estate
  • Background in lease management
  • Performance optimization strategies
  • Personnel management
  • Reliability
  • Analytical skills
  • Property tours and inspections
  • Complaints investigation
  • Tenant and owner liaising
  • Attention to detail
  • Property sales
  • Staff coordination
  • Negotiating Leases

Websites

Languages

Spoken English - Good

Written English - Good

Spoken Mandarin - Good

Written Mandarin - Good

Timeline

Leasing Manager

Weave Living Singapore Pte Ltd
11.2022 - Current

Meetings & Events Sales Manager

Club Med Services Singapore Pte Ltd
02.2016 - 08.2020

Senior Sales Manager

Shangri-La International Management
04.2015 - 12.2015

Sales Manager

Frasers Hospitality Pte Ltd
01.2014 - 12.2014

Sales Manager

RC Hotels Pte Ltd – Fairmont Singapore & Swissotel The Stamford
07.2012 - 12.2013

Sales Manager

Pan Pacific Hotels Group
07.2008 - 02.2011

Office Administration Manager

Sunway International Hotels & Resorts, Singapore Sales Office
06.2003 - 06.2008

Marketing/ Business Development executive

Airelated Travel Services Pte Ltd
02.2003 - 05.2003

Marketing Executive

Giamso International Tours Pte Ltd
03.1998 - 01.2003

High School Diploma - Diploma in Digital Marketing

Singapore Polytechnic

Secondary - ‘O' Level

Bukit View Secondary

Some College (No Degree) -

Loke Yang Primary

Some College (No Degree) - Travel Services

Tourism Institution of Singapore

Some College (No Degree) - Marketing & Public Relations – UCLES, Marketing & Advertising - LCCI

Thames Business School

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