Rennie Yow
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Boost Juice Bars, demonstrating exceptional customer service and stress tolerance skills. Excelled in fast-paced environments, significantly contributing to team efficiency and cleanliness. Mastered cash handling and food safety, ensuring top-notch service and hygiene standards.
Overview
3
3
years of professional experience
Work History
Service Crew Member
Boost Juice Bars
03.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Operated cash registers and POS systems, handling over $800 in cash daily.
Service Crew Member
McDonald's
01.2021 - 07.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Education
No Degree - Community Psychology
Ngee Ann Polytechnic
Singapore04.2023
High School Diploma -
Singapore Sports School
Singapore09.2019
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Food safety knowledge
- Cleanliness and hygiene
Timeline
Service Crew Member
Boost Juice Bars
03.2023 - 10.2023
Service Crew Member
McDonald's
01.2021 - 07.2021
No Degree - Community Psychology
Ngee Ann Polytechnic
High School Diploma -
Singapore Sports School
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