Ramsey Duong

Singapore

Summary

1. Advantages:

Proficient in two languages: Vietnamese (native) and fluent in English.
Strong non-verbal communication skills, with experience in customer interactions.
Effective utilization of interpersonal skills, excellent time management, and problem-solving abilities.
Hardworking and passionate job seeker with skills to persuade and maintain patience with customers. Always friendly and welcoming.
Eager to learn, agile, and dedicated.

2. Weaknesses:

Chinese language proficiency is currently being developed through a Chinese communication class.

Overview

years of professional experience

Work History

Sale, Serve, Cashier

Yuta Omakase,Junryo Omakase, Nightshift Bistro Bar

04.2024 - Current

Oversaw quality, sanitation, and safety processes.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.
Used POS system to enter orders, process payments and issue receipts.

Online Sales Assistant

Pigov Watch Limited, Hongkong

01.2024 - Current

Corresponded with online customers to address questions or complaints about products, policies, or shipping methods
Negotiated with suppliers to secure the best prices for products
Prepare bills of lading, package and send goods

Real Estate Agent

Toa Pavoh Area, Singapore

07.2021 - Current

Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Presented purchase offers to sellers for consideration.
Communicated with clients to understand property needs and preferences.
Advertised client properties through websites, social media, and real estate guides.
Solve problems related to damage, equipment, furniture, electricity, and water in the house
Search for customers, make sure no rooms are left empty

Education

Bachelor Of Management And Digital Innovation -

Singapore Institute of Management (SIM), 461 Clementi Rd

08.2024

Skills

Banquets and catering
Menu Memorization
Food plating and presentation
Order Taking
Wine Knowledge

Payment Processing
Cleaning and sanitizing
Friendly, Positive Attitude
Ability to convince customers

Timeline

Sale, Serve, Cashier - Yuta Omakase,Junryo Omakase, Nightshift Bistro Bar

04.2024 - Current

Online Sales Assistant - Pigov Watch Limited, Hongkong

01.2024 - Current

Real Estate Agent - Toa Pavoh Area, Singapore