Ramsey Duong
Singapore
Summary
1. Advantages:
- Proficient in two languages: Vietnamese (native) and fluent in English.
- Strong non-verbal communication skills, with experience in customer interactions.
- Effective utilization of interpersonal skills, excellent time management, and problem-solving abilities.
- Hardworking and passionate job seeker with skills to persuade and maintain patience with customers. Always friendly and welcoming.
- Eager to learn, agile, and dedicated.
2. Weaknesses:
- Chinese language proficiency is currently being developed through a Chinese communication class.
Overview
3
3
years of professional experience
Work History
Sale, Serve, Cashier
Yuta Omakase,Junryo Omakase, Nightshift Bistro Bar
04.2024 - Current
- Oversaw quality, sanitation, and safety processes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Online Sales Assistant
Pigov Watch Limited, Hongkong
01.2024 - Current
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods
- Negotiated with suppliers to secure the best prices for products
- Prepare bills of lading, package and send goods
Real Estate Agent
Toa Pavoh Area, Singapore
07.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Communicated with clients to understand property needs and preferences.
- Advertised client properties through websites, social media, and real estate guides.
- Solve problems related to damage, equipment, furniture, electricity, and water in the house
- Search for customers, make sure no rooms are left empty
Education
Bachelor Of Management And Digital Innovation -
08.2024
Skills
- Banquets and catering
- Menu Memorization
- Food plating and presentation
- Order Taking
- Wine Knowledge
- Payment Processing
- Cleaning and sanitizing
- Friendly, Positive Attitude
- Ability to convince customers
Timeline
Sale, Serve, Cashier - Yuta Omakase,Junryo Omakase, Nightshift Bistro Bar
04.2024 - Current
Online Sales Assistant - Pigov Watch Limited, Hongkong
01.2024 - Current
Real Estate Agent - Toa Pavoh Area, Singapore
07.2021 - Current
Singapore Institute of Management (SIM) - Bachelor Of Management And Digital Innovation,