Rakesh Sahoo
Singapore
Summary
Manager IT operations with over 10 years of extensive experience in application support, including nearly 2 years leading a team of 23 members. Demonstrated ability to guide teams in designing, developing, and implementing innovative database applications and solutions across the Hedge Funds, Trading, Banking, and Financial sectors. Dedicated to driving operational excellence by optimizing processes and enhancing system performance. Committed to fostering a collaborative environment and aligning team objectives with organizational goals to achieve significant
Overview
11
11
years of professional experience
Work History
Manager IT Operations Asia Pacific
Systematica Investment
12.2022 - Current
- Leadership & Team Management: Effectively lead a team of 23 engineers, cultivating a high-performance culture that resulted in a 15% increase in overall productivity. Implemented targeted mentoring programs that enhanced individual skill sets, contributing to a 25% improvement in project delivery times across multiple trading platform initiatives.
- Interactive Communication with Higher Management: Developed regular executive briefings and presentations to update higher management on team performance, project status, and strategic initiatives. Fostered open dialogue with senior leaders to gather insights and align on organizational objectives, enhancing overall decision-making processes. This proactive engagement led to the successful execution of three major initiatives that contributed to a 15% increase in operational efficiency and a 10% reduction in project timelines. Collaborated with management to refine strategic goals, resulting in the attainment of key performance indicators (KPIs) that improved stakeholder satisfaction by 20% and increased team engagement scores by 25% over a one-year period.
- Strategic Planning & Execution: Spearheaded strategic initiatives to enhance trading platform capabilities, achieving a 25% increase in order execution speed, which generated an additional $5 million in revenue over 12 months. Developed a comprehensive roadmap that prioritized high-impact features, increasing trader satisfaction scores by 20%.
- Cross-Functional Collaboration: Fostered collaboration with Front Office, Back Office, and Middle Office teams, leading to a 30% reduction in trade execution errors. Streamlined the communication flow, reducing average issue resolution time from 2 hours to 30 minutes through the implementation of a centralized tracking system for trade-related inquiries.
- Risk Management & Compliance Oversight: Established a robust risk management framework that ensured 100% compliance during regulatory audits, mitigating potential fines and enhancing the organization’s reputation. Developed proactive monitoring tools that identified and reduced operational risks by 15%, safeguarding trading operations.
- Performance Monitoring & Reporting: Created a dynamic KPI dashboard to monitor trading platform performance, improving reporting accuracy by 40%. Presented actionable insights that led to strategic decisions, resulting in a 10% increase in trading volume quarter over quarter and a reduction in latency issues by 20%.
- Resource Allocation & Budget Management: Managed a comprehensive budget of $2 million for trading technology projects, achieving a 20% cost savings through effective vendor negotiations and resource optimization. Reallocated savings to fund innovative projects, resulting in a 15% boost in system capabilities.
- Change Management Leadership: Led successful change management initiatives for system updates, achieving a 90% user adoption rate within the first month. Conducted extensive training programs that improved user proficiency, leading to a 25% decrease in support ticket volume and enhancing overall user satisfaction.
- Talent Development & Succession Planning: Proactively identified skill gaps within the team and implemented customized training programs that resulted in a 50% reduction in onboarding time for new hires. Increased internal promotion rates by 40% over 18 months by developing future leaders within the team.
- Innovation & Technology Integration: Championed the integration of advanced automation tools and technologies, reducing manual processing time by 35% and enhancing trading accuracy. Achieved a decrease in execution errors from 1.5% to 0.5%, significantly improving the reliability of trading operations.
- Stakeholder Engagement & Communication: Organized quarterly strategy sessions with traders and stakeholders, resulting in a 20% increase in stakeholder satisfaction scores, from 70% to 90%. Established a feedback loop that ensured continuous alignment of trading strategies with platform enhancements, driving a 15% improvement in trader retention rates.
APPLICATION SUPPORT ANALYST
CRÉDIT AGRICOLE CORPORATE AND INVESTMENT BANK
04.2022 - 12.2022
- Support service for Rates and Credit FO and MO users with primary focus on Rates and Credit trading desk
- Business Support on trading applications based on Fixed Income products like, Bonds, Call & Put options.
APPLICATION SUPPORT ENGINEER
IG Infotech India Pvt Ltd
08.2019 - 04.2022
- Day-to-Day technical, operational and functional support to obtain highest degrees of production stability for production applications
- Supporting Order execution systems, with covering entire trade lifecycle of order flow including front office, middle office and back-office applications.
APPLICATION SUPPORT ENGINEER
IPsoft Global Services
03.2017 - 07.2019
- Resolving issue on applications like Mastercard InControl, GDR (Global Data repository), InControl Gen Hosted, SDG2(Smart data generation 2)
- Created new procedures, functions, triggers, packages, and modified existing codes.
PRODUCT SPECIALIST
Subex Ltd.
03.2014 - 03.2017
- Requirement gathering from the Business Team
- Convert the functional requirements into technical document as per the business standards
- Worked as per the CR Raised from the end user.
Education
Bachelor of Technology - Electronics & Communication Engineering
Biju Patnaik University of Technology
Gandhi Institute For 08.2012
Skills
- Team Leadership and Development
- Strategic Planning and Execution
- Performance Management
- Cross-Functional Collaboration
- Change Management
- Conflict Resolution
- Operational Excellence
- Stakeholder Engagement
Managerial Skills:
- Bash
- Securities (Finance)
- Financial Information eXchange (FIX) Protocol
- ITIL
- Splunk
- Grafana
- SQL (Programming Language)
- Python
Technical Skills:
Accomplishments
- Bravo Award, Achieved 3 times Bravo award based on performance.
- Trail Blazers Award, Achieved Trail Blazers Award for outstanding performance in the project.
Timeline
Manager IT Operations Asia Pacific
Systematica Investment
12.2022 - Current
APPLICATION SUPPORT ANALYST
CRÉDIT AGRICOLE CORPORATE AND INVESTMENT BANK
04.2022 - 12.2022
APPLICATION SUPPORT ENGINEER
IG Infotech India Pvt Ltd
08.2019 - 04.2022
APPLICATION SUPPORT ENGINEER
IPsoft Global Services
03.2017 - 07.2019
PRODUCT SPECIALIST
Subex Ltd.
03.2014 - 03.2017
Bachelor of Technology - Electronics & Communication Engineering
Biju Patnaik University of Technology
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