RAIN TAN
Singapore
Summary
Personable candidate committed to helping clients meet financial goals. Passionate about providing sound financial advice and educating clients. Knowledgeable on wide range of investment options and strategies to maximize financial security. Willingness to take on added responsibilities to meet team goals. Friendly and personable with adaptable approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Assistant
Prestige Corporate Services Pte Ltd
2023.02 - Current
- Maintained appropriate filing of personal and professional documentation
- Provided general administrative support including scheduling meetings and managing documentation
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
- Documented and distributed meeting notes to identify, analyze, and improve workflows
- Coordinated events and functions with attention to detail ensuring successful execution
- Oversaw personal and professional calendars and coordinated appointments for future events
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips
Administrative Executive
Century 21 Pte. Ltd
2022.10 - 2023.01
- Prepare and assist in day to day operations in administrative works
- Undertake any ad-hoc duties including admin duties, as and when assigned
- Answer phone calls, handle emails and WhatsApp enquiries
- Follow-up with agents for documents submission.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
Call Center Representative
OPUS IT PTE LTD
2021.03 - 2021.07
- Responded to customer inquiries via telephone, email and live chat
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally and effectively resolving complex issues
- Utilized CRM systems effectively to log customer interactions accurately for future reference or follow-up actions.
Sales Assistant
H&M, Hennes & Mauritz
2018.11 - 2020.01
- Offer customers a high level of service
- Merchandising the latest garments on the shop floor
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team
Education
Bachelor of Arts - Business And Marketing
Coventry University
PSB Academy 03.2026
Diploma - Business Application
Republic Polytechnic
05.2023
GCE O-Level -
Yio Chu Kang Secondary School
01.2018
Primary Leaving School Examination (PSLE) -
Pei Chun Public School
01.2014
Skills
- Technical Skills
- Programming Languages (Python, C#, HTML, CSS, JavaScript)
- Database and networking programs
- Microsoft Office (Word, Excel & Powerpoint)
- Strong communication skills
- Database Entry
- Staff Collaboration
- Investment Planning
- Financial Planning
Languages
English
Chinese (Mandarin)
Additional Information - Achievements And Awards
- Edusave Awards for Achievement, Good Leadership and Service (EAGLES) (2014/2018)
- Certificate of Completion Outwards Bound Leader's Journey Course (2017)
Certification
CMFAS
- HI - Health Insurance
- M5 - Rules And Regulations For Financial Advisory Services
- M9 - Life Insurance And Investment-Linked Policies
- M9A - Life Insurance and Investment-Linked Policies II
Timeline
Personal Assistant
Prestige Corporate Services Pte Ltd
2023.02 - Current
Administrative Executive
Century 21 Pte. Ltd
2022.10 - 2023.01
Call Center Representative
OPUS IT PTE LTD
2021.03 - 2021.07
Sales Assistant
H&M, Hennes & Mauritz
2018.11 - 2020.01
Bachelor of Arts - Business And Marketing
Coventry University
Diploma - Business Application
Republic Polytechnic
GCE O-Level -
Yio Chu Kang Secondary School
Primary Leaving School Examination (PSLE) -
Pei Chun Public School
CMFAS
- HI - Health Insurance
- M5 - Rules And Regulations For Financial Advisory Services
- M9 - Life Insurance And Investment-Linked Policies
- M9A - Life Insurance and Investment-Linked Policies II
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