Rahana Worie
Clementi Arc
Summary
My proficiency extends to the meticulous operations of security command centers, where proactive risk assessment and mitigation are part of my daily regimen. I am skilled in the art of monitoring and reporting ensuring that all details are captured with precision. My dedication to excellence is evident in the quality of guard and patrol services I provide. I am well-versed in recognizing terrorist threats and take pride in protecting with utmost vigilance. My academic foundation is solidified with a Diploma in Police & Security Studies, obtained in 2022, which further enhances my knowledge and skills in the field. I am eager to bring my experience and expertise to your esteemed team, where I am confident that my contributions will be both valuable and impactful.
Overview
26
26
years of professional experience
Work History
APAC RSOC Operator
Security & Risk Solutions Pte. Ltd. | SAP
08.2024 - Current
- Managed physical security operations across APAC data centers, ensuring real-time surveillance and access control using Genetec and CCURE systems.
- Responded to and escalated security incidents via Resolver, maintaining compliance with incident response protocols.
- Conducted daily system health checks and monitored regional events using Data Miner, ISOS, and other SOC platforms.
- Administered badge provisioning, revocation, and troubleshooting in coordination with site teams.
- Supported ITSM workflows and facility access systems including ServiceNow (SNOW) and SiPort.
- Generated daily and ad-hoc reports on system status, incidents, and operational metrics to support regional security oversight.
Regional Security Operations Center Operator
G4S Secure Solutions (Singapore) Pte Ltd | Johnson & Johnson
10.2022 - 06.2024
- The Regional Security Operations Center (RSOC) Operator will identify and respond to security incidents and threats to Johnson & Johnson’s facilities, employees, and assets in the Asia Pacific region. They will monitor incident response and work under the supervision of the shift lead operator and RSOC manager. Employees must follow safe work practices and company policies, and report unsafe working conditions to superiors. All functions must be honest, ethical, and professional, and employees can request clarification or explanations from superiors or authorized company representatives if they lack knowledge or understanding of company policies and procedures.
Environment, Health, Safety & Security Officer
ST Microelectronics Pte Ltd
07.2022 - 09.2022
- Maintaining and improving the safety management system, e.g., corporate safety system, by conducting monthly safety inspections, investigating all safety related incidents on site. Report to Corporate Safety Department on safety incidents in accordance with corporate standards and procedures. Conduct security operations. Conduct threat analysis for the site. Create report security KPIs to corporate on a quarterly basis. Create, update, review and manage site and corporate level LOPS/SOPs/policies. Assist with security related projects. Maintain and document incidents, equipment status for reporting or analysis for improvements. Create and maintain database, record of security systems and security data. Plan and implement safety work processes. Validating processes and responses. Performing analysis for improvements. Schedule training, drills, and exercises for outside security services as needed.
Security Operations Centre Specialist
G4S Secure Solutions (Singapore) Pte Ltd | FEDEX Express
01.2022 - 07.2022
- Coordinate daily security activities for assigned countries and managed the 24 hours telephone hotline. Responsible for monitoring CCTV and alarms within the FedEx Operations Center. Support and respond to any security incidents or suspicious activity, evacuate, and escalate in accordance with standard protocol and relevant departments respectively. Perform security duties such as access control and premises patrolling within area of responsibility and ensure compliance with FedEx safety standards and policies. Participate in meetings with client, physical security, and other partner teams to ensure consistency of operations. Communicate effectively with partner teams to raise awareness of security policies and procedures.
APAC Security Operations Analysis Command Center Operator Specialist I
Bank of America Merrill Lynch
12.2016 - 12.2021
- Incidents reported to SOACC may result in impact to Bank of America’s employees, customers or facilities and Operations Specialists mitigate immediate threats by providing swift engagement of appropriate local resources. Operations Specialists adhere to Bank of America procedures while monitoring and reacting to life safety and burglar alarms activations in Bank of America facilities equipped with alarm and DVR CCTV equipment. Also provides investigative support on security/safety incidents as directed by PSMS/RMS. Provides input to SOACC Intelligence & Analysis team as events/incidents are reported in.
Senior Security Officer
Marina Bay Sands
07.2011 - 10.2016
- Performing security functions at assigned posts in the gaming and non-gaming areas. Escort, or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation. Respond to all emergencies and alarms as directed by Security Operations Centre and Security Management. Monitor and manage crowd levels within the work environment. Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, and bomb threats and building evacuation. Maintain and apply skills to deal with conflict situations that occur within the work environment in an appropriate manner. Assist and provide training to new employees on procedures. Participate in training programs.
Auxiliary Police Officer
SATS Auxiliary Pte Ltd
07.1999 - 06.2011
- Responsible for the security of Singapore’s air and sea gateways. Providing security services to airlines towards the protection of its fleet and passengers as well as for other vital installations in Singapore towards the safeguarding and protection of its assets. Working in a multicultural environment and dealing with overseas escort and profiling passengers.
Education
Post Diploma in Security & Fire Safety Studies -
Temasek Polytechnic
Specialist Diploma in Security Consultancy -
Temasek Polytechnic
09-2023
Diploma in Police And Security Studies -
Temasek Polytechnic
04.2022
Skills
- Manage disorderly and threatening behavior
- Crowd and traffic control
- Operate basic security equipment
- Supervise security officers
- Perform supervisory duties within legal framework
- Perform security command centre activities at client’s premises
- Monitor and review security operations
- SEC-SOP-4011-1: Security Operation Compliance-4
- Assess and address security risks
- Perform monitoring and reporting duties at central command centre
- Induct security personnel
- Provide guard and patrol services
- Recognize terrorist threats and protected places
- Basic ISO keyboard speed typing
- Microsoft Office (MS Word/Excel/PowerPoint/Outlook)
- MS Teams/Zoom (attend meeting and training during remote work)
- SFAC CPR (Hands only AED 20 April 2024
- Basic support care training
Languages
English
Malay
Timeline
APAC RSOC Operator
Security & Risk Solutions Pte. Ltd. | SAP
08.2024 - Current
Regional Security Operations Center Operator
G4S Secure Solutions (Singapore) Pte Ltd | Johnson & Johnson
10.2022 - 06.2024
Environment, Health, Safety & Security Officer
ST Microelectronics Pte Ltd
07.2022 - 09.2022
Security Operations Centre Specialist
G4S Secure Solutions (Singapore) Pte Ltd | FEDEX Express
01.2022 - 07.2022
APAC Security Operations Analysis Command Center Operator Specialist I
Bank of America Merrill Lynch
12.2016 - 12.2021
Senior Security Officer
Marina Bay Sands
07.2011 - 10.2016
Auxiliary Police Officer
SATS Auxiliary Pte Ltd
07.1999 - 06.2011
Post Diploma in Security & Fire Safety Studies -
Temasek Polytechnic
Specialist Diploma in Security Consultancy -
Temasek Polytechnic
Diploma in Police And Security Studies -
Temasek Polytechnic
Links
LinkedIn: rahana-worie
References
- Kurniawan Suherman, APAC RSOC Manager
mohammad.kurniawan.suherman@sap.com, +65 9675 3410
- Kartisan, Gunamani, G4S Secure Solutions (Singapore) Pte Ltd
Kartisan.gunamani@g4s.com, +65 89293778
Awards
- Commendation Award | Commissioner of Police - Commendation award for excellence team work and dedication to duty during operation at Tapao–Rayong–Pattaya International Airport in Thailand.
- Jun 2008, SATS Security Services | Long service Award - Long service Award in Recognition of 10 years of Loyal and Dedicated Service By SATS Security Services.
- Dec 2009, MHA | SkillsFuture Study Award - I obtained the SkillsFuture Study Award in 2021 to enhance my skills in a key sector, leveraging my relevant working experience. Jun 2021
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