Rafi Ahamed Ayisha Farhana
Block 725
Summary
Hardworking and passionate job seeker with strong organizational skills eager to pursue and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills where I can utilise and enhance my skills to achieve company goals.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
IRx Clinical Pharmacy
02.2024 - Current
- Provided integral support in day-to-day operations, actively contributing to packing, dispensing, and counselling services, ensuring optimal patient care.
- Supported a key role in medication and inventory management, assisting in the implementation of efficient systems to maintain adequate stock levels and minimise errors.
- Collaborated with clients and pharmacists to identify areas for improvement, actively participating in and implementing quality improvement projects to enhance service delivery and patient outcomes.
- Took charge of managing publicity and public relations initiatives for iRx Clinical Pharmacy, leveraging social media platforms to increase visibility and engagement.
- Provided comprehensive support in coordinating ad-hoc health screening events, actively contributing to the development of publicity materials, event layout, flow, and logistic planning, ensuring effective backend assistance for the event coordination.
Pharmacy Technician
Khoo Teck Puat Hospital
01.2023 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Pharmacy Technician
Sengkang General Hospital
03.2020 - 08.2022
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities such as topping up medication in ward Omnicell and patient’s medication cart with strong commitment to accuracy, efficiency and service quality.
- Restocked unit dose packaging medication by producing through automatic dispensing and packaging system such as JVM and accuprinter
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Counted, measured and compounded medications following standard procedures
- Worked flexible hours across night, weekend and holiday shifts.
Pharmacy Assistant
Unity Pharmacy
09.2019 - 02.2020
- Supervised new intern and coordinated day-to-day assignments in on the job training
- Counseled patients on the proper administration of medication, potential side effects, contraindications and drug interactions under supervision of a pharmacist
- Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency and service quality
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Stocked, labeled and inventoried medication to keep accurate records
- Counted and labeled prescriptions with correct items and quantity
- Assisted customers in minimizing medical expenses by recommending generic alternative prescription medications
- Maintained current knowledge of store promotions and highlighted sales to customers
- Ensured all cash registers were balanced at the end of the shifts
Student Internship as Pharmacy Assistant
Unity Pharmacy
03.2019 - 08.2019
- Supported pharmacists with day-to-day activities and pharmacy office management functions
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products
- Verified and labeled prescriptions with 8 point check
- Aided customers in understanding how to properly take medications
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions, and general store information
- Completed cash register transactions by handling credit and cash payments using the pharmacy register system
Cashier
Giant Express
02.2015 - 12.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked closely with Supervisor to solve problems and handle customer concerns.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed weekly sales circulars and monitored price changes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
Education
Diploma - Pharmaceutical Sciences
Republic Polytechnic
SingaporeSkills
- Independent and Team Player
- Interpersonal Communication
- Collaboration
- Efficient Time Management
- Attention to Detail
- Customer Service
- Multitasking
- MS Office
Timeline
Pharmacy Technician
IRx Clinical Pharmacy
02.2024 - Current
Pharmacy Technician
Khoo Teck Puat Hospital
01.2023 - 03.2023
Pharmacy Technician
Sengkang General Hospital
03.2020 - 08.2022
Pharmacy Assistant
Unity Pharmacy
09.2019 - 02.2020
Student Internship as Pharmacy Assistant
Unity Pharmacy
03.2019 - 08.2019
Cashier
Giant Express
02.2015 - 12.2017
Diploma - Pharmaceutical Sciences
Republic Polytechnic
Similar Profiles
AYAT BANATAYAT BANAT
Pharmacist at Ministry of Health, Pharmacy and Clinical Pharmacy DirectoratePharmacist at Ministry of Health, Pharmacy and Clinical Pharmacy Directorate
Judy MikolaichikJudy Mikolaichik
Pharmacy Technician Team Lead at Centralized Clinical Pharmacy Services -GeisingerPharmacy Technician Team Lead at Centralized Clinical Pharmacy Services -Geisinger
Jakeel Munn IIIJakeel Munn III
Shipping Coordinator Trainer at Mandell's Clinical PharmacyShipping Coordinator Trainer at Mandell's Clinical Pharmacy