Rachel Choo
singapore
Summary
Dynamic and detail-oriented waiter with proven success at Have Fun Karaoke, excelling in high-pressure environments. Expert in effective multitasking and customer service, ensuring exceptional guest experiences. Skilled in managing dietary restrictions and maintaining a clean dining atmosphere, contributing to overall satisfaction and repeat business.
Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.
Overview
3
3
years of professional experience
Work History
Waiter
Have Fun Karaoke
01.2025 - 04.2025
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Checked guests' identification before serving alcoholic beverages.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter
Genki Sushi
09.2022 - 01.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Bartley Secondary School
Singapore11.2022
Skills
- Effective multitasking
- Time management
- Customer service
- Attention to detail
- Guest relations
- Bar terminology
Timeline
Waiter
Have Fun Karaoke
01.2025 - 04.2025
Waiter
Genki Sushi
09.2022 - 01.2023
High School Diploma -
Bartley Secondary School
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