Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Certification
Soft Skills
Timeline
Generic
Praveena CS

Praveena CS

Senior Supply Chain Analyst

Summary

Experienced Supply Chain Specialist with expertise in semiconductor supply chain management, specializing in demand forecasting, procurement, and inventory optimization. Skilled in ERP systems (SAP, Oracle) and data analytics to improve efficiency and reduce costs. Proven ability to collaborate with global teams to ensure timely delivery and drive continuous improvement in a fast-paced environment.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Leads Management and Data Analyst -CRM Specialist

Fluke Corporation
07.2023 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized data visualization tools to effectively communicate business insights.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.
  • Managed large-scale databases to ensure timely access to critical information for key stakeholders.
  • Supported marketing strategies by providing detailed customer segmentation analysis.
  • Improved data visualization techniques, making insights more accessible to non-technical stakeholders.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Built Dashboards to identify and classify the charts to help management to take business decisions.

Supply Chain Analyst

Micron Semiconductor
05.2022 - 02.2023
  • Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
  • Ensured timely delivery of products to customers by closely monitoring order fulfillment processes and addressing any issues promptly.
  • Managed vendor relationships, negotiating contracts for better pricing and terms while maintaining high-quality standards.
  • Implemented advanced analytics tools, improving demand forecasting accuracy and supporting more informed decision-making processes.
  • Developed and delivered training materials for supply chain team members, enhancing their skills and knowledge of best practices.
  • Worked closely with sales teams to understand customer needs, ensuring appropriate inventory levels were maintained to meet demand fluctuations effectively.
  • Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
  • Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
  • Implemented best practices and process improvements to boost supply chain performance.
  • Reported on supply chain KPIs to verify compliance with established standards.
  • Led process improvement projects that resulted in increased efficiency, reduced waste, and lower operational costs across the supply chain network.

Senior Sales Operations Analyst

Hitachi Systems
09.2020 - 12.2021
  • Evaluated third-party vendors for potential partnerships or acquisitions that could contribute to business growth initiatives.
  • Developed key performance indicators for monitoring and improving sales team performance, contributing to overall growth.
  • Implemented a robust pipeline management system that allowed more accurate tracking of deals from inception through to closure.
  • Facilitated communication between the sales department and other internal stakeholders, enhancing collaboration efforts across the organization.
  • Conducted regular audits of CRM data quality, ensuring accuracy and completeness of information used for analysis and reporting purposes.
  • Evaluated sales performance data, identifying areas for improvement and implementing targeted solutions that led to increased revenue generation.
  • Created comprehensive reports on sales metrics, enabling management to track progress toward organizational goals.
  • Identified opportunities for process improvement within the sales operations, resulting in increased efficiency and effectiveness.
  • Increased sales revenue by streamlining sales processes and implementing strategic initiatives.

Senior Sales Support Specialist

Hewlett Packard, HP
07.2015 - 09.2020
  • Improved customer satisfaction rates with timely and accurate order updates, ensuring smooth transactions from start to finish.
  • Exceeded performance targets consistently through diligent monitoring of progress against identified goals, adapting tactics as necessary to drive success.
  • Optimized inventory management practices, resulting in reduced stock discrepancies and improved product availability.
  • Facilitated knowledge sharing among team members through regular training sessions and mentorship opportunities, fostering a collaborative work environment.
  • Reduced order discrepancies by conducting thorough audits and addressing potential issues proactively.
  • Enhanced order processing efficiency by implementing advanced software systems and streamlining workflows.
  • Championed innovative solutions for enhancing overall order management efficiency, significantly reducing processing times, and improving customer satisfaction levels.
  • Evaluated current processes to develop improvement plans.
  • Led process improvement and problem-solving efforts to create standard procedures and an escalation policy for the customer support team.
  • Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Maintained consistent communication with the leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.


Education

Master of Science - Supply Chain And Logistics

Nanyang Technological Univeristy
Singapore
04.2001 -

Skills

Supply Planning

Projects

1. DAAS Deal:  Largest leasing deal with 5 Days Order to Delivery Turn Around Time with an collaborative approach and partnering Multiple   teams to ensure the best results to serve the Customer. 

Software : Eclipse Deal Manager, SAP. 

Responsibilities: Timely processing of Sales order to meet SLA.


2. Zero Error Circle: Project to develop process improvement ideas and transformation which resulted Effective Order management system and defect free or zero-defect cycle.

Software: SAP, Microsoft Office, 365 Dynamics. 

Responsibilities: Educate and Mentor the team with new Process improvement ideas and eradicate defects to Projects achieve KPI metrices.


3. DSERT project: Delivery of AIO desktops and services to Indian Government School-Department of State Board Education, Research and Training among 630 Locations. 

Software : ERP, Microsoft Office.

Responsibilities: Collaborated with Project Management, Procurement and Logistics teams and handled to successfully deliver a huge project of 10000 Computing Desktops and services during the pandemic 2021.


4.Celonis Project: Celonis is a software application, a One- stop tool for all Order Promising executional tasks. 

Software: Celonis, SAP, Microsoft Office. 

Responsibilities: Greater engagement with the IT team to complete the project within dedicated timeline had an opportunity to learn the new enhancements, perform UAT and privilege to present a Roadshow to the internal Stakeholders.


Accomplishments

  • SOTAT- Sales Order Turn Around Time improvement
  • Standardized Purchase Order routing process in MS Dynamics tool- created Query Management template.
  • Process improvement ideas- 2 Kaizen.
  • Test SME for MS Dynamics- Led and involved in multiple capability testing and releases.
  • Collaborated with team of 20 in the development of DAAS Deal.
  • Achieved Delivery Turn Around time and customer satisfaction through effectively helping with Largest leasing deal.
  • Made recommendations on business intelligence tools to cut processing time.
  • Secured an business opportunity worth $25k during leads qualification.

Certification

Celonis Training - Order Promising Exceptional

Soft Skills

  • Teamwork and Collaboration
  • Analytical Problem Solving
  • Process Improvement
  • Attention to Detail
  • Analytical Skills
  • Time Management
  • Effective Communication
  • Multitasking
  • Team building
  • Project Management

Timeline

Leads Management and Data Analyst -CRM Specialist

Fluke Corporation
07.2023 - Current

Celonis Training - Order Promising Exceptional

01-2023

Supply Chain Analyst

Micron Semiconductor
05.2022 - 02.2023

Senior Sales Operations Analyst

Hitachi Systems
09.2020 - 12.2021

Lean Six Sigma Training - Fundations

07-2019

Senior Sales Support Specialist

Hewlett Packard, HP
07.2015 - 09.2020

Master of Science - Supply Chain And Logistics

Nanyang Technological Univeristy
04.2001 -
Praveena CSSenior Supply Chain Analyst