RACHEAL CHONG PAU CHOO
Singapore
Overview
7
7
years of professional experience
Work History
Beautician Cum Consultant
Sure Aesthetics
Singapore
11.2020 - Current
- Processed payments, entering sales in register for prompt customer service.
- Maintained client treatment records and designed long-term care programs for return customers.
- Answered phone calls and emails to schedule client appointments.
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
Beauty Advisor
MISSHA
Singapore, Singapore
03.2018 - 10.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
Front Desk Clerk
Zara's Boutique Hotel
Malaysia
01.2017 - 01.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Beautician
Dermalogica
Malaysia
11.2016 - 12.2016
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with team members for efficient scheduling and coordination of clients'' appointments.
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
Education
High School Diploma -
Perfect International Beauty & Cosmetology Academy
Singapore10.2021
No Degree -
Tenom Tshung Tsin Secondary School
Malaysia01.2016
Timeline
Beautician Cum Consultant
Sure Aesthetics
11.2020 - Current
Beauty Advisor
MISSHA
03.2018 - 10.2020
Front Desk Clerk
Zara's Boutique Hotel
01.2017 - 01.2018
Beautician
Dermalogica
11.2016 - 12.2016
High School Diploma -
Perfect International Beauty & Cosmetology Academy
No Degree -
Tenom Tshung Tsin Secondary School