Say Yit Wong
Summary
Adept at revitalizing client appearances and well-being, I leveraged my expertise in skincare treatments and massage techniques at Luminess Kovan to build a dedicated client base. My commitment to safety, sanitation, and personalized consultation fostered trust and significantly enhanced client retention. My proactive approach and ability to upsell services have consistently contributed to salon success.
Overview
20
20
years of professional experience
Work History
Beautician Cum Consultant and Physician
YVL Medical Aesthetic
06.2022 - Current
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
- Maintained client treatment records and designed long-term care programs for return customers.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Maintained regular client list and successfully handled walk-in customers.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Senior Beautician
Luminess Kovan
06.2018 - 11.2020
- Developed loyal following of clients by providing high-quality services.
- Increased client retention by building strong relationships through excellent communication and understanding their needs.
Senior Beautician
Sensuous Beauty
11.2015 - 03.2018
- Developed loyal following of clients by providing high-quality services.
- Increased client retention by building strong relationships through excellent communication and understanding their needs.
- Organized in-salon workshops for clients to educate them about products and techniques, fostering loyalty and trust among customers.
- Managed day-to-day salon operations effectively, optimizing staff schedules and maintaining smooth workflows during peak hours.
Beautician
Beyond Beauty
03.2005 - 11.2015
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Maintained regular client list and successfully handled walk-in customers.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
Education
High School Diploma -
CIBTAC
Singapore, Null, Singapore10-2011
No Degree - SPM
SDARA
Malaysia12-1998
Skills
- Waxing services
- Pedicures expertise
- Safety and sanitation
- Massage techniques
- Facial massage mastery
- Skincare treatments proficiency
- Sales and upselling
- Hair removal methods
- Body wraps experience
- Body treatment experience
- Client consultation
- Facials and skincare treatments
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
English
Elementary (A2)
Timeline
Beautician Cum Consultant and Physician
YVL Medical Aesthetic
06.2022 - Current
Senior Beautician
Luminess Kovan
06.2018 - 11.2020
Senior Beautician
Sensuous Beauty
11.2015 - 03.2018
Beautician
Beyond Beauty
03.2005 - 11.2015
High School Diploma -
CIBTAC
No Degree - SPM
SDARA
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