Orlandio Chong
Summary
Proven banquet server at Aze, Century Evergreen, adept in managing high-pressure environments with strong teamwork and exceptional time management skills. Excelled in enhancing customer satisfaction and streamlining post-event processes, demonstrating a keen focus on food service excellence and safety. Skilled in cash handling and maintaining a collaborative spirit, consistently delivering professional and friendly service.
Overview
1
1
year of professional experience
Work History
Banquet Server
Aze, Century Evergreen
10.2023 - 12.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
Nitec In Hospitality - Hospitality
Institute of Technical Education
Teck WhyeN-levels - General Studies
Queenstown Secondary School
Strathmore Road10.2023
Psle - General Studies
Pei Tong Primary School
Clementi10.2019
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Customer service focus
- Cash handling
Service learning
Recently in December of 2024, my school brought me and my fellow schoolmates to vietnam for service learning. At vietnam i learnt how to be more patient with people who dont understand much english.
Timeline
Banquet Server
Aze, Century Evergreen
10.2023 - 12.2024
Nitec In Hospitality - Hospitality
Institute of Technical Education
N-levels - General Studies
Queenstown Secondary School
Psle - General Studies
Pei Tong Primary School
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