OOI ZHONG CHIN

• Greet and assist visitors as the front desk receptionist.

• Introduce the range of courses and programs to potential enrolees/customers.

• Assist in marketing activities and campaigns.

• Provide comprehensive information about the college and its offerings.

• Effectively handle and promptly respond to customer inquiries via WhatsApp, phone, and other communication channels.

• Assist in the end-to-end process of student enrollment, including admission and registration.

• Undertake administrative duties related to student enrollment.

• Provide professional advice on space planning, design conceptualization, materials and color scheme specifications
• Preparation of quotation, floor plans, detail drawings, material board and mood board presentation to customers
• Meetings and following up on new leads and company existing clients
• Liaise and communicate effectively with contractor and supplier to ensure customer satisfaction
• Schedule workflow, ensuring smooth coordination of renovation project Site visiting to check and keep track on the project progression
• Assisted customers with selecting appropriate products for their needs
• Performed quality control checks prior to releasing any finished product or design solution
• Kept work areas clean, neat and organized for optimal productivity and worker safety.

• Handle daily operation such as cashiering, kitchen duties and tea making
• Attending to walk-in customers in a prompt and friendly manner
• Successfully assisted customers with products selections, purchase and transactions
• Describe menu items to customers or suggest products that might appeal to them
• Prepare beverages for the customers' orders
• Maintaining the overall cleanliness and tidiness of work areas
• Stock and inventory control
• Handle the POS system and ensure the accuracy of all transactions
• Opening and closing of the store
• Assist new employees and co-workers with cross training on basic customer services techniques and procedure.