Summary
Overview
Work History
Education
Skills
Timeline
Generic
SUN YIYAO

SUN YIYAO

Summary

Resourceful and innovative Instructional Designer with over 1 year of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

1
1
year of professional experience

Work History

Course Consultant

New Oriental Education Organization
01.2021 - 06.2021
  • Introduce the courses and fees to solve parents' questions
  • Managed staff compliance with school-specific policies and procedures.
  • Maintained excellent communication with children, parents, staff and school personnel.
  • Modeled positive guidance and successful classroom management to maintain safety, well-being and attention of children.
  • Led educator and assistant teacher team in organizing program materials for lessons and activities, as well as documenting attendance, incidents and other observations.

Shop Manager

Kavig Apparel Co., LTD
07.2020 - 01.2021
  • Establish a new team responsible for online sales, online brand promotion, etc
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

Education

MBA - Finance

James Cook University
Singapore
08.2022

BBA - International Marketing

James Cook University
Singapore
03.2021

Skills

  • Operational Processes
  • Student Plans
  • Open Enrollment
  • Customer Needs Assessments
  • Best Practices
  • Brand Awareness

Timeline

Course Consultant

New Oriental Education Organization
01.2021 - 06.2021

Shop Manager

Kavig Apparel Co., LTD
07.2020 - 01.2021

MBA - Finance

James Cook University

BBA - International Marketing

James Cook University
SUN YIYAO