Nurulhuda Mat Sani
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills and ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Patient Service Associate
National University Hospital, NUH
03.2021 - 08.2021
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and assisted in their registration procedure.
- Organized patient records and database to facilitate information storage and retrieval.
- Maintained confidentiality by properly handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
- Managed multiple phone lines, addressing patient inquiries and directing calls to appropriate departments as needed.
Club Assistant
ActiveSG Sports Centre
12.2018 - 06.2019
- Facilitated smooth ticket transaction process for members, ensuring accurate record-keeping in the membership database.
- Managed administrative tasks such as processing payments, maintaining records, and generating reports for management review.
- Coordinated group exercise classes, ensuring instructors were prepared with necessary materials and resources..
- Ensured a safe and clean environment for members by regularly inspecting equipment and maintaining cleanliness standards.
Retail Associate
Challenger
11.2017 - 11.2018
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Ticketing Counter Assistant
My Little Giant
12.2016 - 03.2017
- Streamlined ticket transaction for faster turnaround times, resulting in increased daily sales.
- Ensured compliance with health department regulations by adhering to strict cleanliness and safety protocols.
- Developed rapport with regular customers by remembering their names and preferences, fostering loyalty within the establishment''s patron base.
Education
Diploma - Health Services Management
Republic Polytechnic
2022
Higher Nitec - Sports Management
ITE College West
2019
GCE O-Level -
Shuqun Secondary School
2016
PSLE -
Juying Primary School
2012
Skills
- Patient Registration
- Medical Billing and Coding
- Microsoft Office
- Medical Records Management
- Caring and Empathetic
- Effective Communication
- Case Management
- Attention to Detail
- Adaptable
- Results Driven
Leadership Experience
- X-Cycle Events by Box Hill Institute Australia, 10/2018, Ride2Work Day, In-charge of setting up & managing booths during the event, Worked together with other people to provide quality service to the public
- Volleyball School Team [Republic Polytechnic], 04/2019 -, Vice-Captain [Admin]
- Volleyball School Team [ITE College West], 04/2017 - 03/2019
- Volleyball School Team [Shuqun Secondary School], 01/2013 - 12/2016, Captain 2013-2014
Achievements And Awards
- Sport Management Program at Box Hill Institute, Australia 7th- 20th October 2018
- EAGLES Award 2016
- Singapore Youth Olympic Festival [Champions - Volleysports] 2015
- Principal's Challenge [Top 10 in cohort] 2013-2015
Volunteer Experience
- Food from the Heart, 10/13/2020 — Volunteer: Assisted in inventory and food distribution
- ARIS Integrated Medical, 06/06/2018 — Certified First Aider: Attained the knowledge and skills in Standard First Aid, Cardio-Pulmonary Resuscitation, and usage of Automated External Defibrillator
- Carnival by the Straits, 06/13/2017 — Volunteer: Contributed in setting up & managing the game booths at the carnival
- Porridge Distribution [Service to the Nation Day], 2015 — Member: Passionately distributed the food and interacted with the residents
- Visit to Bukit Batok Home for the Aged & SilverAce, 2015 — Member: Organized a day filled with activities for the elderly, gained knowledge on their lifestyle and event management
- Volleyball VIA/CIP at JB Orphanage, 2014 & 2015 — Participant: Maintain a safe and clean environment to interact with the kids at the shelter, organized a eventful day with learning activities
References
Available upon request
Timeline
Patient Service Associate
National University Hospital, NUH
03.2021 - 08.2021
Club Assistant
ActiveSG Sports Centre
12.2018 - 06.2019
Retail Associate
Challenger
11.2017 - 11.2018
Ticketing Counter Assistant
My Little Giant
12.2016 - 03.2017
Diploma - Health Services Management
Republic Polytechnic
Higher Nitec - Sports Management
ITE College West
GCE O-Level -
Shuqun Secondary School
PSLE -
Juying Primary School
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