Nur Syazrina Elryzah

Welcome, passengers, and ensure their eligibility for lounge usage.

Attend to the needs of lounge guests in a proactive manner.

In charge of buffet table presentations to ensure that the food and beverages served are fresh, and well-presented. Monitor food wastage.

Ensure proper housekeeping in the lounges.

Perform basic administrative tasks and computerized transactions.

Proper recording and daily tabulation for month-end closing. Any other ad hoc duties as assigned.

Reason for finding a new full time job is due to insufficient family time working shift hours at wee hours

Assist customers with setting up digital banking services.

Help fill out e-forms for banking transactions.

Support ATM and teller staff in setting up digital banking features.

Assist customers during CNY promotions and campaigns.

Guide customers on using UOB's mobile banking apps.

Reason for stopping: contract only for CNY period; contract ended.

Provide daily support to drivers for various issues and inquiries.

Issue fuel vouchers, and ensure accurate distribution.

Conduct regular stock takes, and maintain inventory records.

Open and manage driver accounts, ensuring proper documentation.

Handle driver concerns both face-to-face and via email.

Escalate unresolved issues to the relevant departments for further action.

Assist drivers with platform-related queries and troubleshooting.

Deliver prompt and efficient customer service to enhance driver satisfaction.

Assist golf customers with inquiries and requests.

Schedule golf tee times, and manage bookings for members.

Use Microsoft Excel to organize and compile member data and reports.

Handle billing and payment processing for golf services.

Respond to member emails for booking and general queries.

Ensure the smooth and efficient operation of the golf booking system.

Reason for stopping: Want to embark on new career journey

Provides support to the company's administrative team.

Handling various administrative tasks, such as scheduling meetings, organizing documents, coordinating travel arrangements, and assisting with general office operations, settling attendance sheets for staff, and replying to email requests on production parts and storage for crates.

Reason for stopping: I gave birth.

Helped to navigate the pandemic and played a key role in guiding and keeping callers safe during the pandemic;

The job scope involves handling inbound and outbound calls related to COVID-19.

You will provide accurate information about testing, vaccination, travel restrictions, and quarantine measures.

Assist in appointment scheduling, record-keeping, and resolving customer queries or concerns through an email reply.

Crucial in supporting public health initiatives and ensuring effective communication during the pandemic.

Reason for stopping: cutting down on manpower and the contract ended.