Nur Syafiqah Binte Salay
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Senior Retail Supervisor
UNIQLO
09.2020 - Current
- Conducted regular performance reviews for staff members, providing constructive feedback and coaching to drive professional development.
- Established a culture of continuous improvement within the organization through regular process evaluation and refinement initiatives.
- Enhanced customer satisfaction by addressing issues promptly, implementing feedback-driven improvements to store policies and procedures.
- Optimized store layout for efficient customer flow, improving overall shopping experience and maximizing sales potential.
- Increased store revenue by implementing effective sales strategies and training staff on customer engagement techniques.
- Streamlined inventory management processes for accurate stock control and minimized loss due to shrinkage.
- Coordinated with regional management to align store operations with broader company objectives, ensuring consistent performance across all locations.
- Analyzed sales data to identify trends and adjust merchandising plans accordingly for maximum revenue generation.
Marketing Intern (In-house)
Systems On Silicon Manufacturing Company (SSMC)
02.2020 - 04.2020
- Coordinated the COVID-19 advisories needed in different locations of the company and updated our digital sites on the latest COVID 19 rules.
- Assisted in creating written, video, and image content for company's website and digital needs
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Education
Diploma in Multimedia & Infocomm Technology -
Nanyang Polytechnic
Singapore09.2020
Bachelor of Human Resource Management With Minor - Human Resource
Singapore University of Social Sciences
Singapore 07.2023 - Current
Skills
- Store operations
- Sales management
- Performance Analysis
- Customer Service
Timeline
Bachelor of Human Resource Management With Minor - Human Resource
Singapore University of Social Sciences
07.2023 - Current
Senior Retail Supervisor
UNIQLO
09.2020 - Current
Marketing Intern (In-house)
Systems On Silicon Manufacturing Company (SSMC)
02.2020 - 04.2020
Diploma in Multimedia & Infocomm Technology -
Nanyang Polytechnic
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