Nur Luqman Hakim Bin Seman
Summary
A value-driven professional individual with years of experience in the public transport service sector and always keen to learn. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Retail Associate, Part-Time
Go Sports Skate Shop
01.2015 - 09.2017
- Supports daily store operations, housekeeping, store merchandizing and restocking
- POS systems and cashier duties
- Providing high level of customer service daily with good product knowledge.
- Maintained clean sales floor and straightened and faced merchandise.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Worked with loss prevention in monitoring shopper behavior.
- Logged reports, expenses, receipts, and sales in company database.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Assistant Station Manager
SMRT Corporation
10.2017 - 09.2022
- Assist in the daily operations of the station, which includes monitoring of station equipment
- Daily duties consist of train driving, perform train rescue and responding to Train and Track emergencies
- Attend to passengers and other station-related duties, such as assisting wheelchair-bound passengers in boarding and alighting trains
- Playing a key role in ensuring an efficient, reliable, and comfortable running of the station
- Respond to station emergencies and have the ability to deal with passengers or emergency situations in a swift and calm manner
- Working closely together with Chief and Train Controllers, Manager, Regional Station Manager and Crew Managers (Trains) for a smooth journey to reduce train delay operations
- Team in-charge of daily shift operations and support to cover duty of Crew Manager (Trains) role when in need to run the operations of daily train duties
- Supports OT on most days for during shift when understaffed
Manufacturing Technician
Applied Materials
09.2022 - 04.2023
- Made sure that products were produced on time and are of good quality
- Inspected finished products for quality and adherence to customer specifications.
- Trained and supervised production staff in use of equipment and machinery.
- Assembled and tested parts and components to meet safety and performance standards.
- Performed preventative maintenance and inspections on production machinery.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
- Performed general equipment maintenance and repair to minimize downtime.
- Managed quality assurance initiatives.
- Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
Education
Mechanical Technology
ITE College East
12.2011
Pasir Crest Secondary School
12.2009
Skills
- Time Management
- Ability to work under stress and pressure
- Alert and meticulous
Timeline
Manufacturing Technician
Applied Materials
09.2022 - 04.2023
Assistant Station Manager
SMRT Corporation
10.2017 - 09.2022
Retail Associate, Part-Time
Go Sports Skate Shop
01.2015 - 09.2017
Mechanical Technology
ITE College East
Pasir Crest Secondary School
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