Jong Si Ern
Summary
I am passionate about pursuing a career in business management to gain meaningful exposure and continuously expand my skill set. Through my part-time work experience, I’ve developed strong insights into customer engagement and effective teamwork. Naturally adaptable and self-taught in tools like Microsoft Excel, I bring a proactive mindset and a drive for leadership. I’m eager to optimize administrative processes, encourage collaborative team environments, and contribute meaningfully to the efficiency and growth of business operations.
Overview
4
4
years of professional experience
Work History
Part Time Retail Sales Associate
Unity Fairprice Group
06.2024 - 04.2025
- Assisted customers with product inquiries, selections, and purchases.
- Maintained cleanliness and organization of store environment to support customer satisfaction.
- Facilitated completion of purchases, item location, and enrollment in reward programs.
- Resolved customer issues during returns and exchanges while adhering to company policies.
Service Crew - Part-Timer
Royal T Group
10.2021 - 01.2023
- Demonstrated strong time management skills by being on time for work, no late records when school starts.
- Picked up customer service skills, having to manage diverse range of customers.
- Showed adaptability in new environments at work, school and among friend group. I am able to make myself blend in well together with them.
Education
No Degree - Events Management
ITE
Ang Mo Kio ITE03-2026
No Degree - Community Care And Social Services
ITE
Ang Mo Kio ITE02-2024
Guangyang Secondary School
12.2021
Skills
- Customer Service Excellence
- Microsoft Office (Excel)
- Adaptability
- Time management
- Teamwork and collaboration
- Guest management
Hobbies and Interests
Some things I would enjoy doing during my free time is to fill in some exercise, such as rock climbing or just simply going out for a walk alone or with friends and family members., Sometimes I would also write some journal if I feel that the day or week have been rough for me, I find that writing journal really helps to calm my nerves and mind down.
Timeline
Part Time Retail Sales Associate
Unity Fairprice Group
06.2024 - 04.2025
Service Crew - Part-Timer
Royal T Group
10.2021 - 01.2023
No Degree - Events Management
ITE
No Degree - Community Care And Social Services
ITE
Guangyang Secondary School
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