NURLEILA SAINI

• Preparation of invoices in our system
• Liaising with internal departments, external overseas agents and customers for our invoices
• Checking of costings vs quotations prior to posting of our tax invoices in our internal system Cargowise
• Submit and prepare monthly reports for customers
• Perform accurate data entry tasks related to billing and customer
• Send POD to our OA
• Responsible for daily billing tasks
• Collaborate with the Finance Department regarding recovery issues
• Ensure accurate month-end closing
• Perform other ad-hoc duties or task assigned

• Assist Passenger in self kiosk and also assist them in bag drop kiosk
• Assist in boarding Passenger at gate
• Request Passenger passport and Boarding pass, checked correct flights number/date
• Scan BP and check system to ensure passenger is corrently boarded.
• Generate finalised passenger manifests

Ressolve complex service requests regarding

automated check-in systems

• Responsible for import and export operations, verification of airway bills and releasing documents to customers and agents
• Ensuring bookings, mails, airway bill and other supporting documents given by the agent and airline are manifested in system accordingly
• Amend the shipping details such as ratings, pieces, weights and consolidation as per airway bill
• Liaise with airlines for any problem that may occur.
• Handle customers / airlines / agents enquiries
• Attend to customers in collecting / delivering of cargo including receiving of payments
• Liaise with warehouse operations team as appropriate Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
• Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
• Sorting and dispatching og cargo documents in accordance to airline requirements
• Update filling as necessary

• Preparing and submitting of invoices
• Handling of calls as well as customer enquiries of call as customers
• Enquiries and to carry out simple jobs as filling, faxing and photocopying.

• Handling Enquiries on membership terms, activities help as well as other enquiries made by club member by telephone calls or walk in club member
• Handling cash and payments
• Carry out simple jobs as filling, faxing, photocopying and preparing of duty roster.

• Prepare customer invoices
• Invoicing of data, foreign currency conversion
• Sorting of documents
• Handling of calls and carry out simple jobs as faxing and photocopying
• Prepare verify and check various logistics billing cost
• Follow up with customer on payments
• Other ad-hoc duties