NURJANNAH BINTE JAFFAR
Quality Associate
SINGAPORE
Summary
Quality professional with strong background in quality control and assurance. Skilled in identifying and resolving issues, ensuring compliance with industry standards, and enhancing process efficiency. Known for collaborative approach and flexibility in dynamic environments. Expertise in data analysis, problem-solving, and maintaining high standards. Reliable team member focused on delivering measurable results.
Overview
23
23
years of professional experience
Work History
Quality Associate
International Refreshment Singapore Pte Ltd
01.2023 - 03.2025
- Managed laboratory equipment and preventive maintenance, ensuring optimal performance and compliance.
- Oversaw SOH (Stock on Hand) using SAP, maintaining accurate stock levels to support operational needs.
- Conducted environmental monitoring (air, water, product) and safety assessments.
- Managed internal and external audits (FSSC, HACCP, AIB, ISO 14000 & 45000).
- Assisted in method transfers, CAPA, investigations, and supplier complaints.
- Oversaw SOH (Stock on Hand) using SAP, ensuring accurate stock tracking.
- Developed sensory testing protocols to ensure consistent and accurate results.
- Trained internal sensory panelist and manage sensory test.
Chemist 1
SABIC SHPP Singapore Pte Ltd
01.2022 - 12.2022
- Spearheaded lab renovation and developed new methods and SOPs to enhance laboratory operations.
- Traveled to Mount Vernon, USA to acquire and implement new test methods, ensuring consistency in testing protocols.
- Set up LIMS with vendors and coordinated procurement of laboratory consumables to streamline inventory management.
QC Lab Analyst 1 (API)
AbbVie Operations Singapore
07.2016 - 03.2021
- Conducted analytical testing and troubleshot equipment, facilitating successful method transfers.
- Conducted analytical testing, troubleshooting equipment & method transfers.
- Managed CAPA investigations and updated SOPs to ensure regulatory compliance.
- Led shift team, overseeing lab operations and making critical decisions.
Bench Scale Technician
Nestlé R&D Singapore
11.2014 - 01.2016
- Independently managed creation lab logistics, PR & GR processing (SAP).
- Supported trial execution, prototyping, and raw material sourcing to facilitate project development.
- Participated in ISO audits and GMP compliance efforts, enhancing regulatory adherence and workflow efficiency.
Senior Laboratory Analyst 1
GlaxoSmithKline (GSK) Singapore
01.2010 - 01.2014
- Executed chemical and microbiological testing on pharmaceutical products to ensure compliance with quality standards.
- Facilitated quality audits by supporting LIMS, Empower, and SAP Merps systems.
- Implemented environmental monitoring and conducted incoming tanker sampling to assess product safety and quality.
Production Technician
Wyeth Nutritional Singapore
01.2004 - 01.2010
- Operated filling, packaging, and utilities equipment to maintain cleanroom standards.
- Conducted cGMP compliance checks, sampling, and product testing to ensure quality and safety.
- Executed continuous improvement initiatives to streamline production processes.
- Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
- Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
R&D Laboratory & Process Technician
DuPont / Invista Singapore
01.2002 - 01.2004
- Conducted physical and chemical testing, managed lab instrumentation, and monitored processes to ensure compliance and accuracy.
- Supported DCS operations and utilities management, participating in lab audits to enhance operational standards.
- Enhanced production efficiency by optimizing process parameters and equipment settings.
- Improved product quality with strict adherence to standard operating procedures and quality control guidelines.
- Provided technical support to all projects and provided research for all developmental teams.
Education
Diploma - Life Sciences
PSB Academy & La Trobe University
Marina SquareDiploma - Professional Image Therapeutic & Make-up Artistry
Cidesco
NITEC - Chemical Process Technology
ITE Bukit Batok
GCE 'O' Level & GCE 'N' Level - undefined
Skills
Certified First Aider & MUIS Halal Quality Assurance
Certified FSSC 22000 V60 Food safety System Internal Auditor (16hrs)
HACCP, AIB, ISO 14000 & 45000, SFA
SAP, LIMS, Empower, Nugeness
Method Transfer, CAPA & Supplier Quality Management
Statistical Process Control (SPC) in Manufacturing
Advanced Microsoft Office (Excel, Word, PowerPoint)
Work safety and health in process plant-1
Quality Process control-4
Data Analytics-2
Facilitate Effective Communication and engagement at the workplace
Food safety and Hygiene-3
HPLC, GC, GC-Headspace, IR, Essay by Titration
Trained internal Sensory panelist & Conduct Sensory
Timeline
Quality Associate
International Refreshment Singapore Pte Ltd
01.2023 - 03.2025
Chemist 1
SABIC SHPP Singapore Pte Ltd
01.2022 - 12.2022
QC Lab Analyst 1 (API)
AbbVie Operations Singapore
07.2016 - 03.2021
Bench Scale Technician
Nestlé R&D Singapore
11.2014 - 01.2016
Senior Laboratory Analyst 1
GlaxoSmithKline (GSK) Singapore
01.2010 - 01.2014
Production Technician
Wyeth Nutritional Singapore
01.2004 - 01.2010
R&D Laboratory & Process Technician
DuPont / Invista Singapore
01.2002 - 01.2004
GCE 'O' Level & GCE 'N' Level - undefined
NITEC - Chemical Process Technology
ITE Bukit Batok
Diploma - Professional Image Therapeutic & Make-up Artistry
Cidesco
Diploma - Life Sciences
PSB Academy & La Trobe University