NURIN QISTINA BINTE KASSIM

• Managed flight weight and balance calculations to ensure safety of aircraft operations.
• Coordinated loading and unloading activities for aircraft and ramp vehicles to optimize operational efficiency.
• Interacted and communicated with flight crews, ground handlers, and airport personnel to facilitate punctual departures.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Mentored junior officers, providing guidance and support to foster professional development and career progression.
• Ensured compliance with national and local laws through regular policy reviews and updates.
• Mentored junior staff members, helping them develop their skills and advance in their careers.

• Enforced security protocols and maintained safety standards within designated airport sectors.
• Monitored high-traffic environments, managed access control, and responded to operational incidents.
• Collaborated with team members to execute security strategies seamlessly.
• Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
• Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.

Managed student classrooms, designed daily schedules, and fostered positive learning environments.

• Assessed student performance through formative and summative evaluations, providing timely feedback.
• Mentored new teachers, sharing best practices for classroom management and instructional strategies.
• Collaborated with colleagues to design school-wide initiatives that improved student engagement and achievement.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
• Designed curriculum materials for special education students, facilitating inclusive learning.

Provided tailored behavioral and learning support to students with special needs.

• Collaborated with multidisciplinary teams to enhance educational resources and support student engagement.
• Adapted instructional materials to meet the needs of students with varying abilities and learning styles.
• Mentored new teaching assistants, sharing best practices for student support and classroom organization.
• Evaluated student progress and provided constructive feedback to teachers for ongoing curriculum improvements.
• Organized and facilitated extracurricular activities that promoted social skills and teamwork among students.
• Implemented data tracking systems to monitor student performance, ensuring tailored interventions were applied effectively.
• Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
• Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
• Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
• Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
• Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
• Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Maintained safety and security by overseeing students in recess environments.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

• Worked part-time in retail
• Trained new baristas on beverage preparation, customer service, and operational procedures.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Optimized workflow during peak hours to enhance service speed and customer satisfaction.
• Ensured compliance with health and safety standards throughout daily operations.
• Developed strong relationships with regular customers, fostering loyalty and repeat business.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Assisted in implementing individualized education plans for students with special needs, enhancing learning outcomes.
• Monitored student progress and behavior, providing timely feedback to educators for improved strategies.
• Organized and maintained classroom resources, ensuring accessibility and readiness for daily activities.
• Facilitated small group instruction, promoting student engagement and peer collaboration during lessons.
• Led initiatives to improve classroom organization and resource utilization, streamlining daily operations.
• Trained new staff on classroom procedures and best practices, enhancing team efficiency and consistency.

• Worked part-time in a retail environment
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Part-time
• Provided exceptional customer service, resolving inquiries and complaints swiftly to enhance satisfaction.
• Trained new cashiers on company policies, procedures, and best practices for operational efficiency.
• Monitored inventory levels to ensure availability of products during peak hours, reducing wait times.