Nur Hidayah Ramli
Singapore
Summary
Innovative individual with a passion for team development and training, seeking opportunities to contribute to organizational growth. Proven track record of fostering positive work collaboration, driving process improvement, and ensuring customer satisfaction. Adept at identifying areas for enhancement and implementing effective strategies to optimize team performance. Committed to delivering exceptional results through strong leadership, effective communication, and a customer-centric approach.
Overview
11
11
years of professional experience
Work History
Finance Assistant Executive
Muslim Converts Association Singapore
08.2024 - Current
- Maintain accuracy and current records.
- Managed and responded to correspondence and inquiries from customers.
- Reduced discrepancies in accounts receivable by closely monitoring customer payments and following up on overdue balances.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Assisted in preparation of monthly financial reports, ensuring accuracy and timeliness for management review.
- Generated invoices upon receipt of billing information and tracked collection progress.
Assistant Manager
Brainy Bunch International Montessori
11.2023 - 07.2024
- Tabulate OT, allowances for part-time and relief staff
- Ensure pay slips are accessible to all staff
- Maintain salary records for individual employees and jobs
- Process Payroll, Performance Bonus, Misc
- Bonus and AWS
- Tabulate and Submit monthly CPF submission
- Maintain employee's data, leaves and performance record in the e-system
- Assist to prepare HR documents, memos and letters
- Liaise with officers from branches on HR matters when needed
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Finance Executive
Brainy Bunch International Montessori
12.2019 - 10.2023
- Creating & Processing customers' invoices
- Generating invoices and account statements
- Performing account reconciliations
- Maintaining accounts receivables records
- Producing monthly reports
- Investigating and resolving any irregularities and inquiries
- Assisting in general financial management and analysis
- Process Refunds and/or offset for overpayment credits whilst liaising with the centres and parents accordingly
- Timely submission for GIRO deduction funds collection
- Review on submission for GIRO deduction to avoid any discrepancies such as over-payment
- Ensure that GIRO arrangement and approval is updated by the centre and notified to the parents
- Timely receipts generation after GIRO report is released by the bank
- Responsible to report to Finance Manager on Monthly overdue payments
- Chasing up overdue payments through telephone and/or email
- Resolving customer queries and issues
- Reviewing credit applications and references
- Producing monthly Aging Report
- Liaising with customers, as well as internal personnel including the sales team
- Oversee and check GSII report and documents are submitted timely
- Audit the monthly GSII report
- Assist in submission of documents for audit to external auditor
- Oversee submission for weekly bills and payments to respective vendor
- Arrange payments to respective vendors
- Assist Finance Manager in the Monthly Income Statement Submission to Management
- Liaise with Centre and Parents on refunds and withdrawals of students
- Processing of Refunds
- Assist in submission of documents to external Accountant for Income Tax Submission
- Mentored junior finance staff members, fostering a culture of continuous development within the finance department.
Administrative Executive
Resort World Sentosa
02.2019 - 06.2019
- Company Overview: Works at Universal Studios, Singapore
- Assist in checking daily maintenance work for the rides
- Assist in the on-going project of data migration
- Emailing and liaising with related departments pertaining to the on-going project
- Assist on checking rides inspection expiry and renewal
- Maintaining filing system
- Improve processes and suggest new initiatives
- Works at Universal Studios, Singapore
Administrative
Jardine OneSolution(2001)
03.2016 - 05.2016
- Assist in the on-going project
- General Clerical Duties
Administrative and Logistic Support
Republic Polytechnic
10.2015 - 01.2016
- General Clerical Duties
- Data Entry Personnel for Open House 2016
- Assist in the on-going project (Open House 2016)
- Assist in Logistics for Open House 2016
- Emailing of students and staffs pertaining to Open House 2016 related matters
Administrative
Jardine OneSolution (2001)
03.2015 - 04.2015
- Assist in the on-going project
- General Clerical Duties
IT Engineer (Internship)
CTC Global Pte. Ltd.
04.2014 - 09.2014
- General Administrative and Clerical Duties
- Data Entry Personnel
- Answering phone calls and emails for IT related matters
- Basic configuration of laptops and desktops
- Basic cloning and deploying of laptops
Education
Diploma - Business Information System
Republic Polytechnic
05.2015
O Level -
Woodlands Secondary School
12.2011
Skills
- Teamwork
- Decision Making
- Creativity
- Communication
- Leadership
- Organizational Skills
- Problem-solving
- Budgeting
- Payroll
- Month-end closing support
Personal Information
- Date of Birth: 06/03/95
- Nationality: Singaporean
Timeline
Finance Assistant Executive
Muslim Converts Association Singapore
08.2024 - Current
Assistant Manager
Brainy Bunch International Montessori
11.2023 - 07.2024
Finance Executive
Brainy Bunch International Montessori
12.2019 - 10.2023
Administrative Executive
Resort World Sentosa
02.2019 - 06.2019
Administrative
Jardine OneSolution(2001)
03.2016 - 05.2016
Administrative and Logistic Support
Republic Polytechnic
10.2015 - 01.2016
Administrative
Jardine OneSolution (2001)
03.2015 - 04.2015
IT Engineer (Internship)
CTC Global Pte. Ltd.
04.2014 - 09.2014
O Level -
Woodlands Secondary School
Diploma - Business Information System
Republic Polytechnic
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