Nur Hanney Bte Rainol Azhar
Summary
Driven professional with a proven track record at Science Centre Singapore, enhancing visitor engagement and fostering educational partnerships. Skilled in customer service and team collaboration, I excel in creating memorable experiences and improving operational efficiency. Demonstrated ability to increase community exposure and satisfaction through innovative exhibit management and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Exhibit Guide
Science Centre Singapore
10.2019 - 01.2020
- Ensured exhibit safety and maintained cleanliness, contributing to a welcoming environment for guests.
- Assisted in monitoring exhibit conditions, reporting any issues or concerns immediately to ensure prompt resolution.
- Developed relationships with local schools and organizations, encouraging group visits and increasing museum exposure within the community.
Gallery Experience
Science Centre Singapore
03.2023 - 07.2023
- Managed guest flow within the exhibit space, maintaining a comfortable atmosphere for visitors to explore at their own pace.
- Assisted in curating exhibits for optimal visitor engagement and satisfaction.
- Helped design interactive elements within exhibits that fostered hands-on learning opportunities.
Retail Sales Worker
Nasty Cookie
08.2021 - Current
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Provided personalized recommendations based on customer preferences or specific needs.
Service Crew
Birds of Paradise
03.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
PSLE
Unity Primary School
10.2015
O Levels
Zhenghua Secondary School
10.2019
Diploma in Biotechnology
Republic Polytechnic
05.2024
Skills
- Customer Service
- Reliability and punctuality
- Verbal and written communication
- Strong Work Ethic
- Team Collaboration
- Food safety knowledge
Certification
- Eagles Award, 2018
- Eagles Award, 2019
- Beginner Sign Language course, 2021
- SSG-WS1 Food Safety Course (Level 1), 2021
- WSQ Food Safety Certificate, 2022
- Research Apprenticeship Programme; Formulation and Nutrition Science, 2022
- Laboratory Complete Assessment for Microbiology Techniques, 2022
- Laboratory Complete Assessment for Molecular Biology Techniques, 2022
Timeline
Service Crew
Birds of Paradise
03.2024 - Current
Gallery Experience
Science Centre Singapore
03.2023 - 07.2023
Retail Sales Worker
Nasty Cookie
08.2021 - Current
Exhibit Guide
Science Centre Singapore
10.2019 - 01.2020
PSLE
Unity Primary School
O Levels
Zhenghua Secondary School
Diploma in Biotechnology
Republic Polytechnic
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