Committed, Loyalty, Competitive, Diligent
To secure career with an organisation that challenges my skills, abilities, and knowledge to benefit reciprocal growth for success that leads to career advancement.
Skills & Competencies
Legal Administration & Documentation:
Drafting and filing Statements of Claim, Affidavits, Warrant to Act, settlement proposals, cost breakdowns, and other court documents with accuracy and compliance
Case Management & Coordination:
Liaising with clients, law firms, insurance companies, and public agencies to ensure smooth case progress
Procedural Knowledge:
Proficient in legal portals (AGC, ICMS, CCMS, AGC) and court procedures, ensuring deadlines and requirements are met
Communication Skills:
Strong in drafting professional correspondence and simplifying complex legal terms for clients
Attention to Detail:
Careful review of documents, forms, and filings to avoid errors and maintain compliance
Team Collaboration:
Experienced in supporting lawyers and colleagues, building long-term professional relationships
Client Service:
Empathetic, patient, and supportive when guiding clients through legal and personal matters
Discipline & Resilience:
Over 20 years of service in structured, high-pressure environments, demonstrating adaptability and professionalism
Adaptability & Learning:
Successfully transitioned from prison service to legal industry, continuously upgrading skills
Leadership & Mentorship:
Background in guiding and supporting colleagues, fostering teamwork and trust
Performing good Team Leader role
My duty is to ensure that team members are motivated and able to achieve the targeted goals set by them and the unit.
- Improvement in team’s overall mentally, physical and combat fitness.
- Able to work independently and overcome crisis
- Majority; maintaining PFT Pass and SILVER standard
Revised Working Group
Look into current RC and give recommendation on timing, scheduling that can better elevate current RC.
- Successfully create revised CNB Checklist with E-Report NP299 and taught to RC officers
- Assist Training to conduct for newly and covering RC
- Liaison for all RC Scheduling and Communication matters, to plan for supervisee's scheduling workplan and to ensure the RC is well maintained.
- Giving updates on supervisee matters via Emails or SMS.
- Facilitating RC matters within the team
SOP and Workflow for Pregnant Inmates / New Pregnant Inmates
- Inmate’s statement and request for referral using the following templates.
- Submit inmate’s referral in PORTS Rehab module. Remember to select either ‘financial assistance’ or ‘family assistance’.
- If the inmate opts for abortion, we will need to follow through with the abovementioned process as well as to fill up the following documents. In addition, to inform CGH to review the inmate. Thereafter to submit Annex D, E and F to SMB.
RC 2IC
As the RC 2IC, my duty is to assist IC on the planning of monthly scheduling and to give our recommendation on certain areas under our purview.
- Facilitating and creating of Urine in house and external
- Delegating tasks to RC members to build up competencies
- Establish work plan for RC and deliver newly acquire skillsets pertaining to CCOS, E-reports, emails to RC officer.
- Introducing E-Report NP299 to RC officers
- Introducing Revised Checklist to RC officers
Dialogue Session as Facilitator/Minister & MOS' Dialogue Session with Home Team Officers on 12 Aug 2023
Engage and representing OSB & COMC in dialogue session.
Additional Contributions
FORT - Absconded Ops 18 to 20 Jan 2022
Arrested 04 absconders.
- Gain knowledge with CNB and SPF on how they did their ops and handle supervisees.
- Build good rapport with external agencies and colleagues from Spear to tap on their expertise.
Collectors of Public Money (CPM) - Term 2 Saving Collection -
- Gets them into saving habit.
- Helps the supervisee build trust and confidence in their abilities.
- Let their money grow.
- Sets aside for their future success.
SPS Award Reception Committee
I was in charge of organizing the awards and certificates to ensure everything was well-prepared. My responsibilities included sending email invitations to all awardees, registering them, and assisting the Guest of Honor during the event, alongside the team. Moreover, I was required to attend the committee's meetings, usually held monthly, with more frequent meetings as the event date approached.
Home Team NS Game Festival
I took part in the recent Home Team NS Game Festival at Home Team Bedok Reservoir as a Member – Cheerleader, joining forces with other agencies like SCDF and ICA. I am delighted to announce that our team secured the 2nd position in the competition.
S2 Staff Welfare
I’m responsible for the team wellbeing by ensuring they are coping well with their workload and any personal issues. Stocking up of pantries, organizing activities and promoting work life balance such as Birthday, Welcome, Farewell, Celebrations such as Year End, CNY, Hari Raya, Team Bonding (Running for #trifactor within S2 at Punggol and #Allstars at East Coast 2023).
TCDR Trainer
I aspire to become a tactical trainer and am dedicated to sharing my tactical expertise with my peers. Upon finishing the Facilitator in Training Course, I achieved certification as a TCDR tactical trainer. As part of this role, I fulfill tasks like assessment and safety oversight. Presently, I contribute to the training team for CQRT training for COMC and S2. If time allows, I also lend a hand to SPTI training on occasion.
Fitness Advocate
I was given the opportunity to enroll in the fitness advocate course. As a fitness advocate, I must constantly improve and maintain my fitness and I recently achieve gold standards for my IPFT for year 2024. With this I transfer the knowledge learnt from Fitness Advocate course by conducting
active hour for my colleagues and creating a training program for them to maintain their health and fitness progressively.
Program Coordinator
I have been assigned the role and I am dedicated to giving my utmost effort for the future of S2 aftercare, including CU.
Daily Situation Report (DSR – Muster)
I proactively learned and took on the MSO role, even leading the closing muster when the MSO was unavailable. I welcome challenges, eager to grow from errors and consistently aim to enhance my performance for better contributions.
Streamline processes for CWRS and S2
I am knowledgeable about operational processes and the various drugs that supervisees were using. I conducted knowledge-sharing sessions with S2 staff regarding different types of drugs. I participated in a working group to evaluate and improve processes for CWRS and S2 staff. I demonstrated the utilization of CCOS and how the system identifies curfew violations.
ASSESSMENT OF COMPETENCIES
Core Competencies - Holding a supervisory or leadership position.
Thinking Clearly and Making Sound Judgements
As a 2IC, I assist RC in planning and to ensure that the recommendation given are sound. I can consider different perspectives and propose solutions, guided with past background. My experiences from Reporting Centre and Changi Women’s Prison could be seen as I made
proposes improvements to processes for the Correctional Unit.
Serving with Heart, Commitment and Purpose
Leading the team and setting role model for team members
I am very responsible and able to follow-through the assigned tasks.
I can consider the views and possible concerns of various stakeholders before proposing
plans to the team and supervisor.
Working as One Public Service
Ensuring the image of SPS is maintain when carrying out duties.
As an IC for RC UT matters. I liaised with COMC Units, Halfway Houses and CNB on matters pertaining to UT scheduling, result tracking. I have built good rapport with other HTDs and other COMC Units, which made the task easy to manage and attained high productivity.
Keep Learning and Putting Skills into Action
Transfer the knowledge learnt from Diploma Police and Security allow me to deepen myknowledge and further improve my way of communication, computer literacy andrehabilitating inmates.
I am open to feedback and willing to challenge herself to upskill.
Improving and Innovating Continuously
Due to the Covid situation, planning for team training is crucial to ensure balance output.
Maintaining professional growth and development while engaging with supervisees, officers, and other external agencies with professional communication.
I always constantly on the look out to improve and/or simplify work processes.
I can highlight the benefits of these processes and independently work out the required workflow and/or actions to be taken.
Stewarding Systems for Today and Tomorrow
I share my skills and knowledge freely, both with my teams and with the broader development community to strengthen our teamwork.
I am willing to share knowledge which I gained from previous postings.
I am also mindful on the importance of safeguarding data and would remind my team.
Caring For, Developing and Inspiring Staff
By resolving issues through restorative practice and conflict resolution, allows me to grow and develop as an individual from highly trained team and to be a motivation for the team.
I am a bubbly and outgoing character. I can connect with my peers and encourage the team
to progress together.
DEVELOPMENT PLAN
Longer-term Career Aspiration
To be able to excel the team in all perspective.
I am caring and compassionate to officers, quick witted to resolve certain situation. To go for more course to enhance my strength and put to good use for the team.
Patience and perseverance, to deal with challenging colleagues and supervisee.
I have the desire for growth and knowledge. I am very independent and looks to value-add to the team with my experiences. My bubbly nature allows me to connect with people around me.
Being a leader, one should always maintain and displayed a positive attitude.