Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic
Yih Wern  Chong

Yih Wern Chong

Executive Secretary
Genting Highlands, Pahang

Summary

With 8 years of experience as a Personal Assistant to the CEO, I excelled in traditional PA duties while also taking on the responsibility of initiating and managing both a Tin Mining and a Coconut Cultivation Project in collaboration with the company. I proactively researched new technologies and successfully integrated innovative solutions into our initial project plans, showcasing my versatility, initiative, and ability to contribute significantly beyond traditional administrative responsibilities. This helped drive forward strategic initiatives and foster organizational growth. As a Business Development Executive in the Food & Beverage industry, I spearheaded efforts that resulted in the company achieving its First Million in sales. Through strategic planning, effective team management, and innovative marketing initiatives, we successfully propelled the company's revenue to unprecedented levels. This accomplishment highlights my ability to drive business growth, exceed targets, and deliver tangible results in a competitive market environment. I have also developed skills in a high-pressure legal environment, handling bulk workloads, managing schedules, preparing documents, and conducting research. Consistently delivering timely and accurate administrative support has contributed to team efficiency. Now, I am seeking to transition into a new field and leverage these transferable skills to make a meaningful impact.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Personal Legal Assistant to the Senior Partner

Ravus Law Chambers LLC
06.2024 - Current
  • Collaborated with other legal assistants to maintain a smooth workflow in the office, promoting a positive work environment.
  • Assisted clients during intake process by gathering necessary personal information and explaining procedures clearly according to their individual concerns or expectations from a legal standpoint.
  • Kept track of pertinent changes in legislation that affected ongoing cases under the Senior Partner''s responsibility, updating case strategies accordingly.
  • Managed incoming calls professionally while providing accurate information regarding case status updates or directing inquiries appropriately within the firm.
  • Assisted the Senior Partner in preparing for trials, depositions, and mediations by compiling relevant materials and evidence.

Business Development Executive

Fine Food Ventures
09.2021 - 05.2024
  • Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Managed portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.

Executive Secretary to the Vice President

Takuni Sdn Bhd
09.2014 - 02.2020
  • Promoted a positive company image by representing the CEO at events, meetings, and conferences.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Provided exceptional administrative support during high-pressure situations such as mergers or acquisitions.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Enhanced CEO''s productivity by managing schedules, appointments, and travel arrangements.
  • Created and managed office systems to efficiently deal with documentation.
  • Monitored industry trends and competitor activities to keep the CEO informed about relevant developments in the market.

Education

High School Diploma -

Sekolah Sri Bestari
01.2008 - 03.2012

Skills

  • Business Development
  • Market Research
  • Pipeline Management
  • Adept multi-tasker
  • Issue Resolve

  • Client communication
  • Court filing procedures
  • Legal document preparation
  • Case management

Software

Canva

Microsoft Office

Adobe

Wix & WooCommerce (Wesbite)

Cockpit (Document Filing System)

Quickbooks (Account Management)

Languages

1,A1,5,C1,6,C2

Timeline

Personal Legal Assistant to the Senior Partner

Ravus Law Chambers LLC
06.2024 - Current

Business Development Executive

Fine Food Ventures
09.2021 - 05.2024

Executive Secretary to the Vice President

Takuni Sdn Bhd
09.2014 - 02.2020

High School Diploma -

Sekolah Sri Bestari
01.2008 - 03.2012
Yih Wern ChongExecutive Secretary