NUR AHMAD SYAHIR BIN HUSSIN

• Coordinated seasonal promotions within the F&B department, driving revenue during traditionally slow periods.
• Actively contributed in designing an aesthetically appealing dining area that elevated the overall ambiance of the restaurant, attracting more patrons.
• Created tailored event menus for special occasions such as weddings, corporate events, and holiday parties to exceed client expectations.
• Enhanced overall guest experience by consistently monitoring service quality and making necessary adjustments based on feedback from both guests and employees alike.
• Managing menu planning and inventory to ensure high-quality service and customer satisfaction.
• Overseeing all food and beverage operations, including restaurants, bars, and events, while developing strategic plans to achieve revenue and profitability targets.
• Handling customer interactions, including seating, recommending menu items, and fulfilling orders.
• Ensuring high standards of food and beverage quality, presentation, and service.

> To supervise a group of production operators in production area to meet daily schedule and quality besides maintaining a good area housekeeping,safety and conducive working environment.
> To meet daily production schedule at the acceptable quality level.
> To Monitor,correct,train and motivate production operators to perform to company expectations and meet or exceed organizational goals.
> To provide leadership to ensure teamwork in production.
> To collect and analyze information on a daily,weekly and monthly.
> Make recommendations to either superior or other relevant departments on yield improvement
output improvement,wastage reduction, etc.
> To ensure 5S standards are adhered to including ensuring trolleys are within Kanban areas & floor
Is free from debris/waste or clutter.
> To ensure break time compliance of 4 group with each group not exceeding the limit
> To ensure discipline of production operators are in line with management expectations and
to take action against offenders by using HR tools of employee counseling form list,followed by show cause letter on the 2nd occurrence of the similar offence.
> To ensure all tolls and documents used by production operators are the latest and in good condition.
> To ensure all electronic time and attendance matters pertaining to production operators
are updated timely and no impact to operators salary.
> To ensure all matters related to Seagate's Automatic Material Tracking System (AMTS) are dealt with personally as and when required.
> To ensure that matters related to data traceability such as WIP Dashboard system etc are updated at regular intervals and reviewed.
> other tasks as assigned by the manager from time to time

• Setting daily/weekly/monthly objectives and communicating them to employees
• Organizing workflow by assigning responsibilities and preparing schedules
• Overseeing and coaching employees
• Ensuring the safe use of equipment and scheduling regular maintenance
• Checking production output according to specifications
• Submitting reports on performance and progress
• Evaluating current processes & procedures and implementing new and necessary improvements and additions
• Conducting project activities within the framework of the group’s ISO 13485 Quality System
• Supervising and reviewing full Profit & Loss, budgeting, forecasting, analysis and strategic planning
• Interviewing, hiring and training employees
• Planning, assigning and directing work
• Appraising performance
• Rewarding and disciplining employees
• Addressing complaints and resolving problems.
• Have Knowledge with ANSI Character Table (American National Standard Indicator)
• Establish ISO requirement on production.
• Optimized labor allocation, matching skill sets with task requirements to improve output quality.
• Supervised ongoing daily production phases.
• Managed staff hiring, training and supervision.

• Managed internal operational standards and productivity targets.
• Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
• Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
• Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
• Supervised ongoing daily production phases.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Troubleshot equipment to reduce service calls and downtime.

• Assisted in the development of technical specifications for engineering projects, ensuring accuracy and adherence to established guidelines.
• Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
• Reduced production downtime by troubleshooting equipment failures and implementing preventive maintenance measures.
• Assisted in development, design and execution of projects.
• Improved communication between team members by creating clear project documentation and updating progress reports regularly.
• Enhanced project efficiency by implementing innovative engineering solutions and streamlining processes.
• Developed comprehensive engineering documents for all projects.
• Designed and implemented quality control processes to facilitate customer satisfaction.