Nur Syahira
Summary
Dynamic and dedicated service professional with a strong work ethic, honed at Boost Juice Bars. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Skilled in multitasking and adhering to food safety guidelines, consistently achieving high standards during peak hours. Committed to fostering a welcoming atmosphere for all patrons.
Overview
7
7
years of professional experience
Work History
Service Crew Member
Boost Juice Bars
04.2024 - 10.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Bartender
Barcelona
02.2024 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Floor Staff
Barcelona
11.2023 - 01.2024
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Service Crew Member
Mcdonald
05.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
Retail Assistant
Bata
07.2022 - 12.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Service Crew Member
Pizza Hut
01.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Warehouse Assistant
J&T Express
03.2019 - 12.2019
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Warehouse Assistant
Redmart
12.2018 - 06.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Service Crew Member
KFC
04.2018 - 09.2018
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Secondary 3 - -
Queensway Secondary School
2A Margaret Drive07.2020
PSLE - -
Queenstown Primary School
310 Margaret Drive11.2016
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
Timeline
Service Crew Member
Boost Juice Bars
04.2024 - 10.2024
Bartender
Barcelona
02.2024 - 04.2024
Floor Staff
Barcelona
11.2023 - 01.2024
Service Crew Member
Mcdonald
05.2023 - 10.2023
Retail Assistant
Bata
07.2022 - 12.2022
Service Crew Member
Pizza Hut
01.2022 - 06.2022
Warehouse Assistant
J&T Express
03.2019 - 12.2019
Warehouse Assistant
Redmart
12.2018 - 06.2019
Service Crew Member
KFC
04.2018 - 09.2018
Secondary 3 - -
Queensway Secondary School
PSLE - -
Queenstown Primary School
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