Nur Atiqah

As a patient service associate @ Musculoskeletal Center

• Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
• Maintained a clean and organized reception area, creating a comfortable environment for patients and visitors during their time at the facility.
• Scheduling of appointments for patients prepare them for follow up
• Assist doctor in the consult room
• Handle phone calls and enquiries

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Coverage of reception/concierge operations.
• Travel Management.

As a patient service associate @ cardiac centre

• Assist in the registration of patients, maintain complete information and accurate records in the patients system database.
• General administrative duties, handling enquiries on patients' admissions, scheduling of patients' appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process. Assist doctor with the documents.

As a receptionist my main duties involve of:

• Manning the receptionist counter and assure the receptionist counter is neat and tidy.
• Handling incoming phone-calls and transferring calls to the right department/person.
• Greet and welcome walk-in clients and customers
• Assisting walk-in clients / customers with their needs.
• Handling cash payment for walk-in clients purchasing battery water.
• Handling out-going franked mails and post it out.
• Keeping track of the franking machine meter which requires by Singapore Post at the end of each month.
• Handling and arranging incoming and out-going courier documents / parcels.

As a Human Resource Assistant my duties involves of:

• Assisting with monthly over-time payroll and distributing monthly pay-slips to employees.
• Act out as a facilitator for the company by assisting with upcoming events.
• Assuring that staff is updated with monthly events (monthly holidays, etc.)
• Liaising closely with vendors for future or upcoming events for company.
• Arrangement for hotels bookings for company guest.
• Liaising and arrange for food catering for company events or important lunch meeting with clients.
• Handling recruitment needs by liaising with recruitment agencies and posting out job adverts to recruitment advertising platform (STjobs, JobsDB, JobStreet.)
• Scheduling interviews for managers/department head for potential

• Handle day to day general administrative duties and general enquiries.
• Validate applicant's details and process applications.
• Handle any other pass office related matters by the supervisor from time to time.