Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
background-images
Norizan Izan

Norizan Izan

Summary

Dynamic Cleaning Supervisor with proven success at Kwix Cleaning Venture PTE. LTD., enhancing operational efficiency through effective scheduling and rigorous health and safety standards. Skilled in team collaboration and supply coordination, consistently exceeding client expectations while optimizing resource management and waste reduction. Recognized for fostering a positive work environment and delivering exceptional service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cleaning Supervisor

Kwix Cleaning Venture PTE..LTD.
10.2015 - Current
  • Optimized cleanliness by developing and enforcing rigorous cleaning guidelines.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
  • Conducted routine inspections to maintain cleanliness standards in facilities.
  • Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.

Education

PSLE - English Language

Queenstown Primary School
Queenstown Road
05.1986

Skills

  • Health and safety
  • Invoicing
  • Chemical handling
  • Client relations
  • Scheduling and planning
  • Supply coordination
  • Workload prioritization
  • Waste management
  • Equipment inspection
  • Teamwork and collaboration
  • Problem-solving
  • Workplace safety
  • Power and hand tools
  • Machinery cleaning

Certification

1.Customer management (supervise Service Operations-CLSSI).

2.Effectiveness Management (Demonstrate and Apply understanding of Cleaning methods and Processes-CLDAU)

3.Demonstrate understanding of the local cleaning industry environment.

Languages

English
Beginner (A1)

Timeline

Cleaning Supervisor

Kwix Cleaning Venture PTE..LTD.
10.2015 - Current

PSLE - English Language

Queenstown Primary School
Norizan Izan