Kieira Teo
Summary
Working under The Black Hole Group outlets, Tipo, I've learnt how to enhance customer satisfaction and service, while maintaining efficiency, making sure their food and drinks come out swiftly.
There are times during rush hour, the place will get crowded, I've also learnt how to work in fast-paced environments, epically when food is coming out of the kitchen non-stop, I make sure the quality and standard of the food is there before I serve it to the customer.
Overview
2
2
years of professional experience
Work History
Part-Time Ambassador
The Black Hole Group
03.2024 - Current
- Fostered positive customer relations with a friendly attitude.
- Welcomed customers to create a warm atmosphere.
- Managed orders, bills, and complimentary items using the POS system.
- Recommended menu items, considering food allergies.
- Restocked supplies during slow periods.
- Ensured cleanliness and did housekeeping throughout opening hours of the store
Barista
Royal T Group
11.2022 - 03.2024
- Controlled line and crowd with quick service.
- Sanitized equipment and wiped down surfaces to keep things germ-free.
- Used proper methods (FIFO) to reduce spoilage of inventory
- Followed recipes precisely for drinks.
Education
Diploma - Infocomm Technology
Ngee Ann Polytechnic
Singapore05.2027
High School Diploma -
CHIJ Secondary
Singapore10.2022
Skills
- Safe Food Handling
- Order Management
- Food safety practices
- Point of sale operation
- Food Running
Timeline
Part-Time Ambassador
The Black Hole Group
03.2024 - Current
Barista
Royal T Group
11.2022 - 03.2024
Diploma - Infocomm Technology
Ngee Ann Polytechnic
High School Diploma -
CHIJ Secondary
Similar Profiles
Mark MamangonMark Mamangon
DJ at Black Hole By Spectroom BarDJ at Black Hole By Spectroom Bar
Harley MassaroHarley Massaro
Customer Experience Manager at Black Bear Sports GroupCustomer Experience Manager at Black Bear Sports Group
Katie RichterKatie Richter
Figure Skating Coach at Black Bear Sports GroupFigure Skating Coach at Black Bear Sports Group