Zechariah Lee
Singapore
Summary
I'm a helpful and a good-natured gentleman. I'm a confident speaker who can communicate well with people. A responsible person, I can be relied upon perform any assigned tasks and takes pride in his work. A sensitive and thoughtful gentleman who is considerate of the feelings and thoughts of others, I'm mindful of sharing my views openly, yet showing respect for others. With my positive attitude towards learning and life, I will be a great asset to any institution or organisation in the future.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Part-time Barista/FOH
Bakeopedia Singapore
01.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Calculated billings and hotel charges and provided receipts to customers, delivering proof of transaction.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Optician Intern
Zoff@Epitome
07.2023 - 12.2023
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Performed basic vision testing for new patients.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses arrived in store.
Barista Intern
Dutch Colony@NTP
03.2023 - 03.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Packaged bagels, muffins and other food items for customer purchase.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Observed packing operations to verify conformance to specifications.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
Nitec in Opticanry - Opticianry/Ophthalmic Dispensing Optician
Institute of Technical Education
Singapore02.2024
GCE N Level - Elements of business Studies
Anglo-Chinese School (Barker Road)
Singapore12.2021
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Order Taking
- Adaptive and creative
- Cash Register Operation
- Safe Food Handling
- Espresso machine operation
- Beverage Preparation
- Safe Food Handling Practices
- Excellent memory
- Menu Memorization
- POS Systems
- Espresso preparation
- Product Upselling
- Customer Service
- Time Management
- Coffee and Tea Preparation
Accomplishments
I won Edusave Good Progress Award in my secondary days. In secondary three, I won the Secondary level three honour award- Dilligent.
Languages
English
Awards
Secondary Three Level Award
Certification
Leadership award such as leadership and team building skills and shelter building skills too from Aptitude Buddy Club from Touch Youth Community
Timeline
Optician Intern
Zoff@Epitome
07.2023 - 12.2023
Barista Intern
Dutch Colony@NTP
03.2023 - 03.2023
Part-time Barista/FOH
Bakeopedia Singapore
01.2023 - Current
Nitec in Opticanry - Opticianry/Ophthalmic Dispensing Optician
Institute of Technical Education
GCE N Level - Elements of business Studies
Anglo-Chinese School (Barker Road)
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