Nigel Zhe Xuan Ling
Student
Singapore
Summary
I am Nigel .-I have good communication skills. I am able to communicate well with customers and colleagues. - i have a determination mindset. I like to learn and try new things all the time. - i am able to stay calm and quickly solve problems at times when needed. - i am always aware of my surroundings. I never give up when it comes to learning and trying out new things. Hardworking employee enthusiastic about learning and Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Part Time Service Ambassador
SATS
05.2023 - 11.2023
- Coordinated closely with other departments to address any gaps in the overall service experience effectively.
- Adapted quickly to changing circumstances or new information, ensuring seamless continuity of service delivery during unexpected situations.
- Provided exceptional customer service to drive satisfaction.
- Documented problems and corrective actions to maintain records.
- Greeted passengers warmly and pleasantly answered inquiries.
- Handled passengers complaints with professionalism, working towards satisfactory resolutions while maintaining the company''s reputation.
FNB staff
Paris baguette
10.2022 - 01.2023
- I have good experience in communication
- Im a good team player who likes to work well and get along well with my colleagues/ work staffs
- I have a determination and right mindset to always want to learn and try new things, pick up and learn again when i fail
- I have experience in outreaching.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Inspected dishes and utensils for cleanliness.
- Cultivated warm relationships with regular customers.
- Provided attentive service and proactively assessed guest needs.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Fairfield Methodist School Secondary
Skills
Provide fast and good customer service
Provide support to colleagues and work well together with them
Fast awareness of my surroundings and knowing whats going on around me
Determination mindset to try and learn new things
Excellent Communication
Written Communication
Decision-Making
Team Player
Adaptability
Awards
- Good character award
- Outstanding academic award
- Adonai award
Timeline
Part Time Service Ambassador
SATS
05.2023 - 11.2023
FNB staff
Paris baguette
10.2022 - 01.2023
High School Diploma -
Fairfield Methodist School Secondary