Summary
Overview
Work History
Education
Skills
Reading, playing the guitar, cooking and driving
Timeline
Generic
Nigel Zhe Xuan Ling

Nigel Zhe Xuan Ling

Singapore

Summary

Motivated and determined individual with strong communication skills, eager to contribute to team success. Known for quickly learning new concepts, adapting to changing environments, and remaining calm under pressure. A dedicated team player with problem-solving abilities and a passion for continuous learning. Consistently seeks opportunities to improve and build positive relationships with colleagues and customers.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Part-Time Service Ambassador

SATS
05.2023 - 11.2023
  • Coordinated with multiple departments to ensure seamless service delivery and resolve operational issues.
  • Adapted to rapidly changing circumstances, ensuring service continuity.
  • Provided excellent customer service, improving overall customer satisfaction.
  • Handled inquiries and complaints professionally, maintaining a positive company image.
  • Documented issues and corrective actions, ensuring accurate service records.

F&B Staff

F&B Staff
10.2022 - 01.2023
  • Delivered high-quality customer service in a fast-paced environment.
  • Maintained dining areas in accordance with hygiene standards.
  • Built strong customer relationships, ensuring a positive dining experience.
  • Proactively attended to customer needs, enhancing overall satisfaction.

Education

GED -

Institute of Technical Education (ITE), Singapore
Chua Chu Kang
01.2024 - Current

Skills

  • Customer Service Excellence: Able to provide fast and efficient customer service, ensuring high levels of satisfaction

  • Collaboration & Teamwork: Supportive team player who communicates well with colleagues and contributes to group success

  • Situational Awareness: Quick to assess and respond to changes in the environment, ensuring smooth operations

  • Problem-Solving & Decision-Making: Strong ability to analyze issues and make informed decisions to resolve problems effectively

  • Adaptability & Learning Agility: Determined to embrace new challenges, learn new skills, and adapt to evolving work conditions

  • Communication Skills: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members

Reading, playing the guitar, cooking and driving

  • Reading: I enjoy reading a variety of books in my free time, exploring different genres to expand my knowledge and stimulate my creativity.
  • Playing Guitar: I play the guitar almost every day, using it as a way to relax and enhance my musical skills.
  • Cooking: I love cooking and often experiment with new recipes, trying to improve my culinary skills whenever I have the time.
  • Driving: I find driving both practical and enjoyable, using it as an opportunity to unwind and explore new places.
  • Wildlife Watching: I have a deep passion for animals, particularly elephants. Whenever I travel, I make it a point to visit zoos and wildlife sanctuaries to observe and learn about different species.

Timeline

GED -

Institute of Technical Education (ITE), Singapore
01.2024 - Current

Part-Time Service Ambassador

SATS
05.2023 - 11.2023

F&B Staff

F&B Staff
10.2022 - 01.2023
Nigel Zhe Xuan Ling