K.S. NIDHI
Sales Development Associate Supporting LinkedIn Talent Solutions Customers
Hyderabad
Summary
Seeking a challenging position and strive for excellence with dedication, proactive approach, positive attitude, and passion towards the work that will fully utilize logical and reasoning abilities in the best possible way for the fulfillment of organizational goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales Development Executive Supporting LinkedIn
TDCX
06.2023 - Current
- As a Sales Development Executive supporting LinkedIn Talent Solutions, I was more focused on identifying and engaging potential clients who could benefit from LinkedIn's recruitment, talent management and learning tools.
- Lead Generation: Identifying and reaching out to potential clients who could use LinkedIn's talent solutions to improve their hiring processes.
- Prospect Qualification: Evaluating the needs of potential clients to determine if LinkedIn’s products are a good fit.
- Product Knowledge: Having a deep understanding of LinkedIn’s Talent Solutions offerings, including features, benefits, and how they compare to competitors.
- Sales Strategy: Developing and implementing strategies to increase the adoption of LinkedIn’s products.
- Relationship Building: Establishing and maintaining relationships with key decision-makers within target organizations.
- Sales Support: Working closely with account executives and other team members to support the sales process and ensure a smooth transition from prospect to client.
- Feedback Collection: Gathering insights and feedback from prospects and clients to help refine LinkedIn’s offerings and sales approach.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Increased sales leads by proactively identifying and targeting new business opportunities.
- Provided exceptional customer service, leading to a high rate of repeat business.
- Enhanced customer satisfaction by addressing concerns promptly and providing tailored solutions.
Account Strategist
Accenture
02.2023 - 05.2023
- To strategize and manage Google Ads Account
- To Improvise Opti-score recommendations.
- To Introduce promotions and different features in Google Ads
- To improve Ad-Rank and quality.
- To generate Search-Term reports and manage old and new search-terms.
- Complete optimization of Google Ads account of customers.
- Handling Separate Advertisement Account and agencies.
Sales Strategist
Regalix
01.2021 - 02.2023
- Inside Pre-Sales for the International market
- Generate Business opportunities in the US Market
- Dealing Merchants from USA
- Having to set them up signed up with the Client.
- Setting up Appointments by using Outreach Tool, Sales Force & Calendar.
- Co-ordinated with Clients to Understand their business needs & requirements on a regular basis
- Worked in various projects BU supporting brands, prepared various presentations for clients to depict strategies.
Risk Investigator(L3), Transaction Risk Management Systems
Amazon
11.2020 - 09.2021
- Project : Transaction Risk Investigator in Buyer/Seller Department
- Working as Risk Investigator detecting online frauds and reducing bad debt in day-to-day transactions and taking appropriate action based on tools and Standard Operating Procedures.
- Analyze Customer Data and investigation regarding customers for threat interpretations from available sources and outside social media.
- Deep Diving to abstract more information about the customer and cast out the negative threats that might depend on taking the right action against the customer’s online account regarding the purchases of Gift Cards of Various types.
- Monitoring seller and buyer accounts and checking the transaction details.
- Detecting fraud pattern and various document verification both in the proactive and reactive side.
- Worked on multiple fraud patterns like compromised credit cards, Identity theft, Romance Scam, Spoofing, Friend or Boss Scam, Third Party Seller Scam, Abusive Customer Scams, Family fraud, Tech Scam, Fraud-Risk Early detection, and Seller appeal queues.
- Identifying trends, emerging risks, and insights regarding fraud investigations.
- Investigating abuse attempts and eliminating them before they impact Customers and Seller partner.
- Contributing to the process by finding gaps in SOP or issues in tools that hamper productivity.
- Ability to maintain a high level of confidentiality and data security standard.
- Collaborating closely with data science and risk teams to provide feedback on the observed fraud patterns as well as to create fraud prevention tools.
- Generation of weekly team performance metrics involving large dataset in MS-Excel
- Inventing and simplifying help improve the process by coming up with new ideas.
- Documenting resolutions to issues for future trouble-shooting
- Heading daily team meetings to discuss current trends/updates, conducting team building activities.
Education
Bachelor of Business Management -
Gandikota Business School
Hyderabad, Telangana 08.2015 - 09.2019
Skills
Certified in ERP – SAP ECC 60
Microsoft Office (Word, Excel & PowerPoint) Advance
Excel – V-Lookup, H-Lookup, Pivot Tables
Adobe Premier, Adobe Photoshop, Aiseesoft, Video Converter
Personal Information
- Father's Name: K.J. Suresh
- Date of Birth: 12-11-1996
- Marital Status: Married
Languages
Telugu, Hindi, English
Timeline
Sales Development Executive Supporting LinkedIn
TDCX
06.2023 - Current
Account Strategist
Accenture
02.2023 - 05.2023
Sales Strategist
Regalix
01.2021 - 02.2023
Risk Investigator(L3), Transaction Risk Management Systems
Amazon
11.2020 - 09.2021
Bachelor of Business Management -
Gandikota Business School
08.2015 - 09.2019
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