Learning new languages
Ng Zi Rui Ian
Undergraduate Student At NUS
Summary
An effective student committed to learning and developing skills in the Biomedical Engineering and Healthcare field. Being an active member of NUSCollege (formerly known as the University Scholars Programme), Inter-disciplinary learning is a key part of education in NUS, which encourages critical and contrapuntal thinking. Works closely with peers from a myriad of different majors and disciplines. Motivated individual that offers strong work ethic and punctuality, making use of organizational and team collaboration skills to improve processes at school and at work.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Bartender
Tanjong Beach Club
12.2023 - 10.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared and served drinks to customers.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Service Staff
Tanjong Beach Club
06.2023 - 12.2023
- Orchestrated positive customer experiences by overseeing floor service operations, where each shift typically ranges from 10-12 hours.
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
- Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.
- Ran food and drinks during operations.
Service Captain
Tanjong Beach Club
11.2022 - 06.2023
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Developed strong rapport with regular customers, anticipating their needs for an enhanced dining experience.
- Increased business with personalized attention to guest preferences and proactive problem-solving.
- Planned staff operation schedules and activities
- Handled customer enquiries and order taking
- Ran food and drinks during operations
Platoon Commander
SAF (5th Singapore Infantry Regiment)
12.2021 - 11.2022
- Responsible for the well-being of troopers and junior commanders within the company and platoon
- Planned for trainings and conducts, ranging from physical training sessions to outfield trainings
- Mentored junior commanders, fostering leadership skills and personal growth within the company
- Conducted thorough after-action reviews to identify areas for improvement following training events or missions.
- One of the conducting officers in charge for organization and coordination of military vehicle units involved in 2022 National Day Heartlands events.
Education
NUSCollege - Honours College
National University of Singapore
Singapore 08.2024 - Current
Bachelor of Engineering - Biomedical Engineering
National University of Singapore
Singapore 08.2023 - Current
Specialization in Tissue Engineering -
National University of Singapore
Singapore 08.2023 - Current
Minor in Japanese Language Studies -
National University of Singapore
Singapore 08.2023 - Current
GCE 'A' Levels - H2 Biology, H2 Chemistry, H2 Math, H1 Economics
Catholic Junior College
Singapore 01.2019 - 12.2020
Skills
Strong multitasking
Positive attitude
Personnel management
Fast learner
Basic SolidWorks
Classic cocktails
Beverage preparation
Payment processing
Suggestive selling
Food service
Food running
Interests
Research on Healthcare
Reading
Timeline
NUSCollege - Honours College
National University of Singapore
08.2024 - Current
Bartender
Tanjong Beach Club
12.2023 - 10.2024
Bachelor of Engineering - Biomedical Engineering
National University of Singapore
08.2023 - Current
Specialization in Tissue Engineering -
National University of Singapore
08.2023 - Current
Minor in Japanese Language Studies -
National University of Singapore
08.2023 - Current
Service Staff
Tanjong Beach Club
06.2023 - 12.2023
Service Captain
Tanjong Beach Club
11.2022 - 06.2023
Platoon Commander
SAF (5th Singapore Infantry Regiment)
12.2021 - 11.2022
GCE 'A' Levels - H2 Biology, H2 Chemistry, H2 Math, H1 Economics
Catholic Junior College
01.2019 - 12.2020
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