Dynamic and reliable professional with a proven track record in customer service and administrative support, notably at L’Oreal Singapore. Excelled in inventory management and enhanced customer engagement through effective communication. Demonstrates strong teamwork and Microsoft Office proficiency, ensuring operational excellence and positive customer experiences.
Hi, I’m
Ng Soo Chuang
Summary
Overview
22
years of professional experience
1
Certification
Work History
AH-CHESD
Service Crew Member
04.2023 - Current
Job overview
To provide product knowledge and correct information about our products
Provide F&B customer Service by serving he customer front line.
Monthly inventory & stocks taking.
Opening for the store and of the day closing.
Duties of a cashier.
L’Oreal Singapore
Beauty Advisor
01.2004 - 09.2025
Job overview
Promote Skincare products to walk in customers.
After sales follow up with customer over the phone as well as inform them of new products.
Do opening & closing of counter.
Monthly stocks take and inventory check.
Ordering of stocks.
Closing of Sales
Kobe Cool Pte Ltd
Administrative Assistant
02.2014 - 06.2014
Job overview
Answering calls and enquirers from phone calls.
Prepare PO, DO and closure of Sales for company.
Go to worksite with boss to understand more about the work of company. ( As to train me as a Sales assistant ).
Data entry and other administrative duties.
Education
Bukit Batok Secondary SchoolBukit Batok
O’Levels from Secondary Education
12.2000
University Overview
Skills
- Microsoft Office (Words, Excel and Power Point Cerfiticate)
- Customer Service
- Food hygiene Level 1
- Verbal and written communication
- Food safety knowledge
- Cleanliness and hygiene
- Language Fluency
- Food preparation procedures
- Food Safety
- Cash Handling
- Mechanical Maintenance
- Hospitality service expertise
- Order Accuracy
- Reliability and punctuality
- Basic food preparation
- Inventory Management
- Teamwork and Collaboration
- Taking Orders
Certification
- Microsoft Office (Words, Excel, PowerPoint)
- WPLN ( British Council )
- Excellence Customer Service Award
Timeline
Service Crew Member
AH-CHESD
04.2023 - Current
Administrative Assistant
Kobe Cool Pte Ltd
02.2014 - 06.2014
Beauty Advisor
L’Oreal Singapore
01.2004 - 09.2025
Bukit Batok Secondary School
O’Levels from Secondary Education
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