Nabeel Zia
Singapore
Summary
As an aviation professional with a focus on ground handling operations, I bring a wealth of experience encompassing ramp, baggage, load control, and cargo operations. Throughout my career, I have prioritized aviation safety, developing a comprehensive understanding of both operational and corporate safety functions within the industry. Complementing my ground operations expertise, I have actively pursued additional qualifications, including specialized knowledge in Safety Management Systems (SMS) and a Specialist Diploma in Workplace Safety and Health (WSH). With a commitment to ensuring safety excellence in aviation, I am equipped to contribute effectively to any team or organization in the industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Executive, Ramp Operations (OAL), Asia-Pacific Star
SATS Ltd.
Singapore
07.2023 - Current
- Direct, manage and oversee the Apron operations at the assigned terminal to ensure the Service Level Agreements (SLAs) and other specific requirements etc
- Of the assigned airlines are met, so as to assist the company in promoting and maintaining a long-term business relationship with the airlines.
- Narrow Body Operations - Key account holder for Biman Airlines, US Bangla Airlines, Lion Air Group, Philippines Airlines, and Royal Brunei - Customer Satisfaction - ISAGO and IOSA Audit Support - VVIP Handling, Special assistance, etc.
- Ensure safe and smooth, on-time operational performance on a daily basis.
- Cargo handling.
- ISO Coordinator for Ramp.
- ISO Internal Auditor.
- Operational Excellence Lead for Ramp.
- PCEO Award Winner, 2023, Safety Excellence.
Executive, Ramp Operations (OAL), Asia-Pacific Star
SATS Ltd.
Singapore
07.2022 - 07.2023
- Direct, manage and oversee the Apron operations at the assigned terminal to ensure the Service Level Agreements (SLAs) and other specific requirements etc
- Of the assigned airlines are met, so as to assist the company in promoting and maintaining a long-term business relationship with the airlines
- - Narrow Body Operations - Key account holder for Biman Airlines, US Bangla Airlines, Lion Air Group, Philippines Airlines & Royal Brunei - Customer Satisfaction - ISAGO & IOSA Audit Support - VVIP Handling, Special assistance, etc
- - Ensure safe and smooth, on-time operational performance on a daily basis - Cargo handling
Executive, Safety & Quality
Emirates Group
Singapore
07.2021 - 07.2022
- - Aviation Ground Operation Safety Business partner, Ramp, Baggage & Load Control - Aviation Catering Safety Business partner, July 21 - Dec 21 - Workplace Safety & Health - Root Cause Analysis - Incident Management - Incident Investigation - Corporate Safety functions, quality management, safety management system (SMS), safety data analysis, safety promotion, safety culture implementation, etc
- - ISO45K Internal Auditor - ISO9001 Internal Auditor - Part of the safety team that helped Dnata Singapore achieve Bizsafe Level 3
Acting Executive, Risk & Safety
SATS Ltd.
Singapore
10.2020 - 04.2021
- - Data analytics to understand safety performance - Corporate Safety functions - UAT & Digitization - Usage and back-end support for Incident Reporting Management System - ISO45k Internal Auditor - Part of the team that improvised the SATS Safety app to make it more user-friendly, sustainable & effective - Safety promotion and engagement - ISAGO Audit
Acting Executive (Ground Operations Safety), GTRSG
SATS Ltd.
Singapore
11.2019 - 10.2020
- - AirAsia Hub Operations - Ensure safety in the daily ground operations, Apron safety involving Ground Support Equipment etc
- - Working with narrow body aircraft type (Code C) : A320, A321, B737, etc
- - Oversee/Manage Cargo loading, Weight & Balance - Ground Staff engagement to emphasize the importance of safety on ground - Instilling the fundamentals of WSH Standards - Ensure the accordance of SOP, risk assessment whenever applicable - Assist airline and regulatory audits - Part of the safety committee initiative within the Airport that ensures Apron safety - Part of the project team that is working on implementing Mototok in Terminal 4 - Working closely with airline partners, stakeholders, and regulators - Part of the team that successfully trialed and implemented Bulk Baggage Handling System (BBHS) with CAAS and CAG
- Presented at the Singapore AirShow 2020 - PDPA Officer
Safety Intern (Ramp Operations), GTRSG
SATS Ltd.
Singapore
05.2019 - 11.2019
- - Ensure safety in the daily ground operations involving Ground Support Equipment etc
- - Working with narrow body aircraft type (Code C) : A320, A321, B737, etc
- - Ground Staff engagement to emphasize the importance of safety on ground - Ensure the accordance of SOPs , risk assessment whenever applicable - Assist airline and regulatory audits - Part of the project team that trialed the Bulk Baggage Handling System concept in Changi Airport, Terminal 4
- Worked along with Changi Airport Group (CAG) and Civil Aviation Authority of Singapore (CAAS) during the trial project.
Section Commander
Singapore Civil Defence Force
Singapore
10.2016 - 01.2018
- - Lead a section of 4 in Emergency operations - HAZMAT operations - Life-saving skills - Firefighting - Leadership
Research Assistant
National University of Singapore
Singapore
06.2014 - 08.2014
- - Assist in Sampling of data for a research paper - Data analysis to establish relationships and trends - Research Paper was presented at 5th International Conference on Design and Analysis of Protective Structures
Education
Bachelor's degree - Aeronautics/Aviation/Aerospace Science and Technology, General
Embry-Riddle Aeronautical University
01.2020
Diploma of Education - Civil Engineering
Singapore Polytechnic
01.2015
Skills
- Audit Management
- Operations Management
- Aviation Management
- Performance Improvement
- Operational management
- Operational leadership
- Quality Management Systems
- ISO Standards
Certification
- ISO 45001:2018 Audit Process
- ISO 9001:2015 Internal Quality Auditor
- Diploma in Emergency Response
- Cybersecurity Essentials for Business and Finance Professionals (CEBFP)
- Skillsfuture for Digital Workplace
- Specialist Diploma in Workplace Safety & Health
- Air Transport Community Enrichment (ACE) Masterclass Program - Safety Management Course
- ISO 45001:2018 Occupational Health and Safety Management Systems Awareness
Timeline
Senior Executive, Ramp Operations (OAL), Asia-Pacific Star
SATS Ltd.
07.2023 - Current
Executive, Ramp Operations (OAL), Asia-Pacific Star
SATS Ltd.
07.2022 - 07.2023
Executive, Safety & Quality
Emirates Group
07.2021 - 07.2022
Acting Executive, Risk & Safety
SATS Ltd.
10.2020 - 04.2021
Acting Executive (Ground Operations Safety), GTRSG
SATS Ltd.
11.2019 - 10.2020
Safety Intern (Ramp Operations), GTRSG
SATS Ltd.
05.2019 - 11.2019
Section Commander
Singapore Civil Defence Force
10.2016 - 01.2018
Research Assistant
National University of Singapore
06.2014 - 08.2014
Bachelor's degree - Aeronautics/Aviation/Aerospace Science and Technology, General
Embry-Riddle Aeronautical University
Diploma of Education - Civil Engineering
Singapore Polytechnic
Similar Profiles
CHIH-I LIANGCHIH-I LIANG
Auxiliary Police Officer at SATS LTD.Auxiliary Police Officer at SATS LTD.
Caius Jia Heng WooCaius Jia Heng Woo
Customer Service Agent at SATS Ltd.Customer Service Agent at SATS Ltd.
SHEIKH ALISHEIKH ALI
Airport Customer Service Agent at SATSAirport Customer Service Agent at SATS