Dorcas KHOO
Singapore
Summary
Streamline busy calendars with efficiency optimizations, manage conflicting priorities seamlessly. Expert at coordinating schedules across time zones, organized multi-tasker committed to optimizing workflow for enhanced productivity and strategic executive support. Reliable follow-through and grace under pressure in dynamic workplaces.
Overview
30
30
years of professional experience
Work History
Executive Assistant to Senior Vice President, IT Business, East Asia & Pacific/ Global
Schneider Electric
12.2010 - Current
- Complex calendars management, Email management for SVP, Travel and Visa arrangements, Prepare/ update/ email agenda before meeting/ trips, Arrange internal/ external conference call/ meetings for SVP, Setting up meeting facilities, Event organizer and logistics planner for team business meetings/ Town Hall, Assist SVP in preparation of meeting/ training materials, Expense claims/ Approval of e-Leave/ expense claims/ monitoring of travels for Team, Arrange/ coordinate of interviews
Executive Secretary to Chief Operating Officer Asia / USA (‘COO’)
Millennium & Copthorne International, Corporate Office
03.2007 - 08.2010
- Provide full spectrum of secretarial function and administrative support to COO (expatriate), Support CEO when in town (expatriate, UK based), Point of contact for COO/ CEO, in telephone and written correspondence, Interface with Heads of Department/ hotel General Managers and Heads of other region across the world, Exposure in human resource i.e
- Preparation of employment offer contracts and letters, paperwork associated with employees at top management level and process foreign passes via WPOL/ EPOL for management level, Arrange frequent international travel/ hotel arrangements, Prepare claims/ travel expenses/ presentations, Control and manage filing of confidential and management level documents, Emails/ calendar management, Arrange events/ teleconferences and organize all aspects of meetings and support required within the team
Personal Assistant to Deputy CEO
Media Development Authority
10.2006 - 02.2007
- Provide discreet personal assistance and secretarial support to Deputy CEO, Dealing with correspondence and ensure proper dissemination with confidentiality, Meetings and events coordinator, Calendar management
Executive Secretary to Chief Operating Officer
Drew & Napier LLC
01.2003 - 01.2006
- Support administrative and secretarial matters to Chief Operating Officer (‘COO’) and Human Resource Manager, Assist with drafting and formatting of legal documents when required, Organize Board and weekly Management meetings, prepare minutes of meetings, liaise with Board Members and Management, Agenda/ presentation/ documentation preparation for meetings, Assisting in typing and amending of legal documents, Credit control/ recruitment functions
Administrative Executive
Shaw Towers Realty Pte Limited
- 12.2003
- Responsible for administrative and secretarial duties to Property Manager and General Manager
Executive Secretary to General Manager
Lux (S) Pte Ltd
01.2000 - 01.2003
- Provided full spectrum of top management’s office administration- collating divisional sales reports, management reports, sales promotions, Assist in-house newsletter and mailings, Handle customer relations and complaints, Negotiate with suppliers and vendors
Business Development Executive
Healbeau International
01.2000 - 01.2001
- Provided executive administrative support to CEO, Organize promotional programs and events, Conduct market research and product development activities, ISO Project Coordinator
Regional Sales Executive
Tung Pao Sdn Bhd, Kuala Lumpur, Malaysia
01.1999 - 01.2000
- Organise workshops/ launches and meetings, Conduct market survey, Secure new accounts and stockiest
Sales Executive
Concorde Hotel Kuala Lumpur, Malaysia
01.1997 - 01.1999
- Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel
Flight Stewardess
Singapore Airlines Limited
01.1994 - 01.1997
- All in-flight duties as a flight attendant, Encapsulate the Singapore Girl strategy – Asian values and hospitality, and could be described as caring, warm, gentle, elegant and serene
Education
Advanced Diploma in Business - Business
Washington Business School
05.2003
Diploma in Administrative Management (IAM, U.K) - Administrative Management
Washington Business School
06.2002
Executive Secretary's and Administrator's Diploma - Administrative
Thames Business School
06.2001
Hotel & Catering Management
Stamford College Kuala Lumpur
01.1994
Skills
- MS Office Application/ Lotus Notes/ Hans Version/ Oracle iproc/ SAP Concur Expense/ Talent Link Recruitment/ Appraisal System/ Prosoft/ CXA
Activities
- Member of Institute of Administrative Management, (IAM) U.K
- Singapore Airlines Cabin Crew In Flight Service Training (SIA)
- The American Hotel & Motel Association
- Associated Board of The Royal School of Music, London
References
Available upon request
Timeline
Executive Assistant to Senior Vice President, IT Business, East Asia & Pacific/ Global
Schneider Electric
12.2010 - Current
Executive Secretary to Chief Operating Officer Asia / USA (‘COO’)
Millennium & Copthorne International, Corporate Office
03.2007 - 08.2010
Personal Assistant to Deputy CEO
Media Development Authority
10.2006 - 02.2007
Executive Secretary to Chief Operating Officer
Drew & Napier LLC
01.2003 - 01.2006
Executive Secretary to General Manager
Lux (S) Pte Ltd
01.2000 - 01.2003
Business Development Executive
Healbeau International
01.2000 - 01.2001
Regional Sales Executive
Tung Pao Sdn Bhd, Kuala Lumpur, Malaysia
01.1999 - 01.2000
Sales Executive
Concorde Hotel Kuala Lumpur, Malaysia
01.1997 - 01.1999
Flight Stewardess
Singapore Airlines Limited
01.1994 - 01.1997
Administrative Executive
Shaw Towers Realty Pte Limited
- 12.2003
Advanced Diploma in Business - Business
Washington Business School
Diploma in Administrative Management (IAM, U.K) - Administrative Management
Washington Business School
Executive Secretary's and Administrator's Diploma - Administrative
Thames Business School
Hotel & Catering Management
Stamford College Kuala Lumpur
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