Muhsin Zaidi
Summary
Friendly Personal Driver with over years of experience operating vehicles. Possesses strong route making and navigational skills. Committed to transporting passengers quickly and safely, minimizing concerns.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Enforcement Officer
Certis
01.2022 - Current
- Coordinated with local law enforcement agencies during high-risk situations, ensuring swift resolution without incident.
- Vehicle inspection checks at entry points to prevent contrabands and illegal products entry.
- Maintained a visible presence at key locations throughout the facility to deter potential threats effectively.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Personal Driver
Doraisamy Naidu
Singapore
08.2012 - 12.2021
- Protected well-being of passenger by adjusting appropriately to changing environmental conditions like harsh weather and traffic.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Engaged in polite conversation when appropriate to encourage passenger comfort.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Followed applicable traffic regulations and traffic laws.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Developed deep knowledge of local routes and area destinations.
- Adhered to tight schedule and met departure and arrival deadlines.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Delivered passengers to destinations safely and on time.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Followed designated routes and schedules while operating vehicles.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Remained calm and poised in emergent situations.
- Helped passengers with luggage, collected fares and politely answered questions.
Customer Service Associate
Pserve
Singapore
08.2021 - 10.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Delivered prompt service to prioritize customer needs.
- To make sure passenger adhere to SMM.
- Assist in Airport Operations.
Ambulance Driver
First Ambulance Services
Singapore
04.2021 - 07.2021
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Maintained flexible availability to accommodate on-call hours.
- Restrained violent or non-compliant patients in emergency situations.
- Earned and maintained necessary certifications.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
No Degree - Aerospace Technology
Institute of Technical Education
Singapore12.2010
Skills
- Safety
- Log Book Maintenance
- Database Updating
- Route Planning
- Maintain Passenger Safety
- Organizational Skills
- Vehicle Maintenance
- Professional Relationships
- Fire Extinguisher Use
- Driver Management
Certification
- SCDF Emergency Fire / Medical First Responder
- CFR - Certified First Responder
- AED & BCLS
- Safety Driving - BBDC
Languages
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Enforcement Officer
Certis
01.2022 - Current
Customer Service Associate
Pserve
08.2021 - 10.2021
Ambulance Driver
First Ambulance Services
04.2021 - 07.2021
Personal Driver
Doraisamy Naidu
08.2012 - 12.2021
No Degree - Aerospace Technology
Institute of Technical Education