Muhammad Nurulhaq Mohd Ibrahim
Enforcement Officer
Singapore
Summary
Dedicated enforcement officer with a proven track record in compliance and regulation enforcement, specializing in the management of complex cases to ensure public safety. Recognized for exceptional teamwork, reliability, and adaptability in dynamic environments, consistently delivering results under pressure. Recipient of The Commanders Award for professionalism during duty, demonstrating a commitment to excellence in law enforcement. Passionate about fostering community trust and maintaining high standards of safety and integrity.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Enforcement Officer
Certis
11.2024 - Current
- Conducted vigilant patrols as a Witnessing Officer equipped with Body-Worn Camera (BWC) to deter illegal hawking activities.
- Executed seizures of unauthorized goods, ensuring compliance with regulations.
- Performed secondary duties as a designated driver, maintaining operational readiness.
- Responded promptly to emergency calls, delivering critical assistance and support.
- Interact with client and members of public to ensure illegal hawking is handled safely and professionally
- Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols.
Sales Executive
Courts (Singapore) Ltd
05.2023 - 07.2023
- Addressed customer inquiries with prompt and tailored solutions, ensuring a seamless shopping experience.
- Managed transactions efficiently, aligning with consumer expectations for a swift and accurate checkout process.
- Offered expert advice on product features and warranty details, enhancing customer confidence and satisfaction.
- Resolved issues, ensured satisfaction
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Assistant Operations Manager
Pepper Lunch Pte Ltd
11.2022 - 04.2023
- Efficiently managed daily operations, including ad-hoc staffing, inventory control and training
- Customer service inquiries, ensuring seamless business functionality.
- Front house Operations
- Process Supervisor
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Streamlined customer service protocols to boost satisfaction rates.
Process Supervisor
Exyte Pte Ltd
10.2021 - 11.2022
- Orchestrated seamless collaboration between main contractor and subcontractors, ensuring efficient communication and project alignment.
- Conducted meticulous reviews of Electronic Permit to Work (EPTW), Risk Assessments (RA), and Method of Statements (MOS) to uphold safety and compliance standards.
- Fostered interdepartmental coordination, acting as a pivotal facilitator to streamline project execution.
- Utilized Building Information Modeling (BIM) and Piping and Instrumentation Diagrams (PnID) to monitor and verify on-site work progress and quality.
- Streamlined communication between departments to ensure timely delivery of materials and resources needed for production processes.
Education
Some College (No Degree) - Applied Chemical and Life Sciences
Singapore Polytechnic
Singapore, SingaporeChemical Process Technology - undefined
ITE College, Bukit Batok
Bukit Batok01.2006
Skills
Timeline
Enforcement Officer
Certis
11.2024 - Current
Sales Executive
Courts (Singapore) Ltd
05.2023 - 07.2023
Assistant Operations Manager
Pepper Lunch Pte Ltd
11.2022 - 04.2023
Process Supervisor
Exyte Pte Ltd
10.2021 - 11.2022
Chemical Process Technology - undefined
ITE College, Bukit Batok
Some College (No Degree) - Applied Chemical and Life Sciences
Singapore Polytechnic