MUHAMAD MAKRAM MAH'FOT
Woodlands
Summary
Encouraging teamplayer/individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Train Captain
Strides Engineering Pte Ltd (SMRT)
09.2024 - 04.2025
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Maintained detailed records of train movements, incidents, and maintenance activities as required by company policy and federal regulations.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
- Demonstrated expert knowledge of railroad regulations, ensuring compliance throughout all aspects of train operations.
- Maximized efficiency by coordinating switch movements and coupling train cars during station stops.
- Managed daily train operations, adhering to strict schedules and regulatory requirements.
FIELDS OPERATION MANAGER
MAMORU MARKETING PTE LTD
06.2023 - 03.2024
- Built relationships with customers and community to establish long-term business growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Managed accounts to retain existing relationships and grow share of business
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
ASSISTANT STATION MANAGER
SMRT TRAINS LTD
03.2020 - 06.2023
- Manning of train(PV), Handling PV defects & Drive the PV when required
- Carry out Rapid Transit System(RTS) enforcement to ensure full compliance
- Assist Station Manager (SM) in the daily stations operations, which includes monitoring stations emergencies & handling of passengers requirements
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
Education
NITEC - Medical Manufacturing Technology
ITE College Central
Singapore, Ang Mo KioSkills
- LEADERSHIP
- AUTOCAD
- TIME MANAGEMENT
- SOLIDWORK
- TEAMWORK
- MICROSOFT EXCEL
- COMMUNICATION
- MICROSOFT WORD
- Licenses 2B/2A & 3(Manual)
Certification
- SUPPLY ASSISTANT (GE) COURSE
- Professional Diploma in Leadership and People Management
Timeline
Train Captain
Strides Engineering Pte Ltd (SMRT)
09.2024 - 04.2025
FIELDS OPERATION MANAGER
MAMORU MARKETING PTE LTD
06.2023 - 03.2024
ASSISTANT STATION MANAGER
SMRT TRAINS LTD
03.2020 - 06.2023
NITEC - Medical Manufacturing Technology
ITE College Central