MUHAMMAD SUHAILI BIN AZMAN AZMAN
Summary
Highly efficient Service crew well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 1-year background in cleaning and sanitizing work areas, equipment, utensils and dishes.
Reliable Service Crew Member knowledgeable about kitchen operations and compliance standards. Hardworking team member with 1 years of experience and flexible schedule. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Service Crew Member
MACDONALD SINGAPORE PTE LTD
07.2022 - Current
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Stocked shelves to organize aisles in assigned department.
Kitchen Crew Member
PIZZA HUT SINGAPORE PTE LTD
01.2022 - 05.2022
Education
No Degree - FOOD AND BAVERAGE
DELTA SENIOR SCHOOL
01.2020
Skills
- Team Collaboration
- Hospitality and Accommodation
- Pack Deliveries
- Cash Drawer Reconciliation
- Training and Motivation
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Timeline
Service Crew Member
MACDONALD SINGAPORE PTE LTD
07.2022 - Current
Kitchen Crew Member
PIZZA HUT SINGAPORE PTE LTD
01.2022 - 05.2022
No Degree - FOOD AND BAVERAGE
DELTA SENIOR SCHOOL
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