Muhammad Shah Danial Bin Sainordin

Assisting of Maintenance, Inspections and Repairs on the Baggage Handling System

Maintain accurate records of Maintenance activities and inspections

Assist in Equipment Modification, Replacement and Installation of new assets

Gaining knowledge about the importance of Safety Protocols

Sorting of parcel for designated locations

Managing time to deliver parcels punctually

Learning routes for better and shorter distance

Assisting NSmen during their return for reservist

Assist Superior in Nominal Roll situation

Stock taking

Supervising of replacing items

In charged of newly posted-in servicemen to the unit

Interacted and Clarified doubts from Parents about events happening in the station

To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
Be available to take calls.
Polite and professional service.
Prompt response to queries via voicemail / email / fax.
Accurate assessment/ resolution of problems.
Provide first level support to troubleshoot and solve technical problems.
Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area
Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests.
"How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images.
Determine inquiry/problem resolution requirements.