Muhammad Fazli Bin Mahadi
Summary
Motivated and enthusiastic individual with a strong desire to learn and grow in the workplace. While my formal education is limited, I am dedicated, reliable, and eager to acquire new skills. I am committed to working hard and contributing positively to a team. Seeking an opportunity to prove my abilities and make a meaningful impact.
Overview
16
16
years of professional experience
Work History
Grab Delivery
Grabfood
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Contacted customers to confirm delivery details and locations.
Housekeeping
Shangrila
06.2019 - 02.2020
- Maintained pristine facilities through diligent housekeeping and regular maintenance tasks.
- Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.
- Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
- Placed orders for housekeeping supplies and guest toiletries.
- Coordinated with housekeeping staff to ensure rooms were prepared promptly and met quality standards.
- Collaborated with housekeeping staff to ensure room readiness upon guest arrival.
- Implemented safety protocols within the housekeeping team, reducing workplace accidents and injuries.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Houseman
Hotel Boss
01.2019 - 06.2019
- Reported found guest articles and merchandise damage to managers on duty.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
- Handled requests for extra linens, toiletries and other supplies.
Assistant Driver
Alpha Fumigation
01.2009 - 01.2019
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Education
No Degree - Primary School 1995-2001
Yumin Primary School
12-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
Soccer
- Soccer: Actively participate in a local soccer league, demonstrating teamwork, strategic thinking, and dedication
- Enthusiastic soccer player with experience in both competitive league play and community outreach programs, fostering teamwork, leadership, and community engagement.
Skills
- Teamwork: Collaborate effectively with teammates in soccer, enhancing communication and problem-solving skills on and off the field.
Languages
English
Elementary (A2)
Malay
Intermediate (B1)
Additional Information
Dedicated and hardworking individual eager to learn and grow in a professional environment. Strong willingness to take on new challenges and adapt quickly. Committed to developing skills through hands-on experience and training. Seeking an opportunity to contribute and prove my abilities, despite limited formal education. Ready to work hard and make a positive impact.
Timeline
Grab Delivery
Grabfood
02.2020 - Current
Housekeeping
Shangrila
06.2019 - 02.2020
Houseman
Hotel Boss
01.2019 - 06.2019
Assistant Driver
Alpha Fumigation
01.2009 - 01.2019
No Degree - Primary School 1995-2001
Yumin Primary School
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