MUHAMMAD FAIZAL BIN MOHAMED NOOR
Summary
Highly skilled in managing and improving programs covering building safety, code reviews and fire prevention. Proficient in successful approaches for overseeing fire department operations while providing expert emergency response and first aid, analyzing structure fires and testifying in court proceedings. Detail-oriented, analytical and methodical in approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operation Centre Specialist
Singapore Civil Defence Force (SCDF)
02.2015 - Current
- Monitored and controlled resources to prevent lapse during the fire incident.
- Received incoming telephone and alarm system calls regarding emergency and non-emergency situations and dispatched appropriate police, fire and ambulatory services to premises.
- Dispatched and coordinated emergency services teams according to types of calls.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Provided on-the-job training and coaching to develop new dispatchers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored Ambulance and Fire radios to provide assistance to responding personnel.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Fire Rescue Specialist
Singapore Civil Defence Force (SCDF)
10.2008 - 02.2015
- Trained new firefighters to comply with safety protocols and equipment usage.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
- Coordinated with team members to establish smooth operations and encourage teamwork.
- Observed all safety regulations when working in or near hazardous zones.
Education
No Degree - Automotive in Heavy Vehicle
ITE (Yishun)
Yishun04.2006
Skills
- Proficiency in Microsoft Office
- Dispatch First Responders
- Map Reading
- Fire Assignments
- Call Analysis
- Treatment Recommendations
- Emergency Assistance
Certification
I am also a certified FSM (Fire Safety Manager).
Fishing, Touring on Motorbike
Once while i do plan out among my friends on events like Fishing or Touring on my Bike to Some parts of Malaysia.
Languages
English
Advanced (C1)
Malay
Bilingual or Proficient (C2)
Timeline
Operation Centre Specialist
Singapore Civil Defence Force (SCDF)
02.2015 - Current
Fire Rescue Specialist
Singapore Civil Defence Force (SCDF)
10.2008 - 02.2015
No Degree - Automotive in Heavy Vehicle
ITE (Yishun)
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